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Inside Sales Representative - Product Specialist

Company: CECO Environmental
Location: Greensboro
Posted on: October 13, 2019

Job Description:

CECO is a fast-paced, diversified global provider of leading engineered technologies to the energy, environmental, and industrial segments, targeting specific niche-focused end markets through an attractive asset-light business model. Our portfolio of technologies encompasses over 20 brands in three segments:

---Energy Solutions - primarily for natural gas turbine power emission management and for separation in midstream natural gas pipelines.

---Industrial Solutions - industrial air pollution control technologies such as oxidizers, scrubbers, cyclones, baghouse dust collectors, fume exhaust, modular duct, and industrial ventilation systems and custom sheet metal

---Fluid Handling Solutions - centrifugal pumps for high-temperature and corrosive liquids, industrial filtration and mist eliminators.

With headquarters in the U.S., the Company is strategically balanced globally across the Americas, Asia, and EMEA (Europe, Middle East and Africa). Over the last five years, we have excelled at operational and financial excellence. Now, under new leadership, we are sharpening our focus on three core values to accelerate our growth - outside-in customer focus, learning and development, and optimizing the effectiveness of our lean, hands-on brand and shared services teams. In addition to aggressively pursuing new customers across many energy and manufacturing industries, CECO targets its $5 billion+ of installed base, specifically to expand and grow a higher recurring revenue of aftermarket products and services.

CECO's well-respected brands, technologies and solutions have been evolving for well over 50 years to become leading-edge technologies in specific niche global end markets, including natural gas turbine power, refinery & petrochemical engineered cyclones, and mid-stream energy pipeline gas transmission. CECO is listed on Nasdaq under the ticker symbol "CECE." For more information, please visit http://www.cecoenviro.com.

INSIDE SALES REPRESENTATIVE - PRODUCT SPECIALIST

The Product Specialist, Inside Sales Representative is responsible for cold calling, prospecting, qualifying, closing, and maintaining post sale relationships. The Product Specialist also maintains all administrative requirements such as call reports and Sales Force updates. This role also thoroughly understands all product capabilities, features and benefits as well as Industrial Solution's market conditions, product warranties and services. This role will assist customers over the phone, internet, email or in person with orders, quotations and product questions. The Product Specialist, Inside Sales Representative negotiates profitable pricing with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

---Maintain, develop and expand relationships with existing customer portfolio.

---Grow Industrial Solutions portfolio to achieve and exceed bookings and revenue targets through outbound and inbound call activities.

---Build and maintain a balanced funnel of sales prospects to drive bookings and grow revenue.

---Serve as a subject matter expert for Industrial Solutions equipment.

---Handle technical support questions from new and existing customers.

---Collaborate with Engineering and Outside Sales on new product applications and cross sell opportunities.

---Provide customer support via the web (click to chat) and by phone.

---Consult with customers on current and future projects

---Assist with implementation and start up of new equipment to ensure quality

---Utilize Salesforce.com to track the sales pipeline to meet and exceed sales targets.

---Quote prices and manage quote follow-up activities.

---Coordinate the fulfillment of customer requirements (technical support, training, sales collateral, etc.).

---Partner with Customer Service to provide best in class service to customers.

---Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.

---Other job duties as assigned.

EDUCATION AND EXPERIENCE

---BS degree in Science, Engineering, Business, or Equivalent Experience.

---1-2 years selling filtration equipment, capital equipment (air handling, test equipment), or construction projects into industrial markets.

---Technical background with the basic understanding of air handling, filtration, purification, and HVAC system design preferred.

---Experience in project lifecycle process for projects in manufacturing.

---Systems Integration with a focus on process analytics would be helpful.

---Familiarity with Contract negotiation and legal language.

---Strong computer skills including Microsoft office.

---Experience with Sales Force is desired.

CECO Environmental offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k and more.

CECO Environmental is an EEO and E-Verify Employer. We sincerely appreciate your interest and will carefully evaluate your qualifications for employment. Be assured your opportunity for employment with our company will be based only on your merit without regard to race, color, religion, sex, age, national origin, mental or physical disability, or any other factor unrelated to job requirements.

Keywords: CECO Environmental, Greensboro , Inside Sales Representative - Product Specialist, Sales , Greensboro, North Carolina

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