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Customer Service Representative --- Greensboro, NC

Company: Syngenta
Location: Greensboro
Posted on: August 14, 2019

Job Description:

Customer Service Representative - Greensboro, NC Customer Service Representative - Greensboro, NC What You Will Do: Receive processes and provide follow-up on orders and customer inquires Actively utilize the strength of the team to meet order requirements and develop in-bound & out-bound customer relationships Supply customers with timely responses regarding product, pricing and company information Handle routine and complex situations on own with minimal or no supervision Build strong relationships with defined top customers Identify and initiate necessary action required to resolve issues between customer requirements and the Syngenta policies Engage internal processes and functions to fulfill customer inquiry, order and delivery requirements (Transportation, Planning, Distribution, Technical, etc.) Develop and implement ideas and suggestions to team Proactively communicate issue(s) and resolution(s) to all stakeholders Demonstrate knowledge of SAP system and recommend enhancementsWho You Are: You have the ability to develop an understanding of agronomics and product positioning in the marketplace You lead by example, demonstrating interpersonal awareness and positive attitude You are someone that always pitches in to assist others, inside and outside of your department You understand the financial impact of decisions You easily interact with various management levels, including senior staff It is your nature to multi-task, prioritize, and pay continuous attention to detail You Have: A High School Diploma A minimum of 2 years of experience in a customer service role Knowledge and use of business tools used in Customer Service Center preferredYou Might Also Have: Bachelor's Degree in Agriculture or related field A general understanding of Crop Protection, Seeds, and/or Ag industry Knowledge of database query/reporting Experience supervising othersWhat We Offer: Full Benefit Package (Medical, Dental & Vision) that starts the same day you do 401k plan with company match, Profit Sharing & Retirement Savings Contribution Paid Vacation, 12 Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts among others A culture that promotes work/life balance, celebrates diversity and offers numerous family oriented events throughout the year Who We Are: Syngenta is a leading agriculture company dedicated to feeding the world and improving global food security by enabling millions of farmers to make better use of available resources. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities. We have 28,000 people in over 90 countries working to transform how crops are grown. Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Syngenta Contact Information: If you need assistance during the application process, please contact the Service Desk at *************************** Family and Medical Leave Act (FMLA) (******************************************************** Equal Employment Opportunity Commission's (EEOC)(********************************************************* Employee Polygraph Protection Act (EPPA)(******************************************************** USA-North Carolina-Greensboro Logistics & Order Management

Keywords: Syngenta, Greensboro , Customer Service Representative --- Greensboro, NC, Sales , Greensboro, North Carolina

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