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Service Representative

Company: C&F Bank
Location: Blairs
Posted on: November 22, 2021

Job Description:

Overview: C Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 94 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C Bank a desirable place to work and build a career.We are currently looking to add a valued member to ourService Representative team within our retail space. As a Service Representative, your mission is to: Responsibilities: Provide a consultative style of banking that builds customer relationships based on trust.Demonstrate the ability to identify financial needs and recommend appropriate solutions. Assist with branch operations, delivering a remarkable customer experience, achieving sales and production goals, and handling transaction service requests. Be a part of a team that requires attention to detail, managing multiple priorities, and have a passion for customer service.Perform additional duties as assigned. Qualifications: High School diploma or GED is required; Associate degree or higher is preferred; a combination of experience and education will be considered.Two years of cash handling experience is required. Minimum of two years of experience in a sales/service position, preferably in the financial services industry. Availability to work Saturdays and travel to other team branches to provide support when needed.Must have the ability to utilize standard PC software.Capacity to generate demand through prospecting and setting meetings.High level of client service with the ability to be a self-starter and be comfortable interacting with external clients, centers of influence, and internal partners.Must be able to excel in developing strong, trusting relationships and work well under deadlines with multiple priorities.Excellent written and verbal communication skills, strong attention to detail and follow through.Must be highly organized and be able to multi-task, think quickly and respond appropriately.Employee will experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing, or pulling up to 20 pounds. Work is performed in a retail branch environment.

Keywords: C&F Bank, Greensboro , Service Representative, Sales , Blairs, North Carolina

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