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Sales BDC Representative

Company: rice toyota
Location: Greensboro
Posted on: May 18, 2020

Job Description:

We are seeking an experienced and customer service-oriented--BDC Representative--to join our team.--Why Rice Toyota?Rice Toyota in beautiful Greensboro, NC is the 1st Toyota Dealership ever established in the Southeastern United States in 1965.--Owned and operated on Battleground Avenue by the Rice Family for over 50 years, we offer a professional work environment with opportunity for growth, advancement, and a long term career. Our paid training program is a fun & interactive experience. You will learn about Toyota product offerings, our sales process and how we retain our customers for life.Rice Toyota has been the proud recipient of the President's Club award for 20 years. We are the largest new vehicle dealer in Greensboro and have some of the highest customer retention rates in the region. We are on the hunt for energetic candidates that have excelled in a fast paced environment.What Are We Looking For?--Rice Toyota is seeking an experienced and customer service-oriented--BDC Representative--to join our team. --We are looking for a full-time employee to work 11am - 8pm.--Our ideal candidate has 1-2 years call center experience with a exceptional customer service skills making every customer feel as though they are a part of the Rice Toyota family.--Bilingual would be preferred!--WE OFFER:Aggressive compensationMedical Plan Benefits401(k) retirement planGenerous incentive and bonus programsDiscount vehicle purchase programRESPONSIBILITIES:Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customersAttract potential clients and retain current clientele by answering product and service questions received via phone and/or internetContribute to high scores for the manufacturer's customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyResponsible for making outbound sold and unsold follow-up callsBe available to respond to phone AND email inquiries in a professional, well-spoken mannerMeet and exceed goals each monthly and quarterREQUIREMENTS:Bilingual would be a HUGE PLUSGood verbal and written communication skillsProficient with Microsoft Word, Excel, and OutlookTime management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedAbility to hit sales quotas and closing percentagesMust be willing to submit to a drug screen prior to employmentValid in-state driver's license and automobile insurance.Clean driving recordApplicants must be at least 21 years of age due to company's liability insurance requirementsAll applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without--regard to race, color, religion, age, sex, national origin, disability status, genetics, protected--veteran status, sexual orientation, gender identity or expression, or any other characteristic--protected by federal, state or local laws.

Keywords: rice toyota, Greensboro , Sales BDC Representative, Sales , Greensboro, North Carolina

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