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Sr. Business Analyst, Global Logistics Business Solutions

Company: EDI Staffing
Location: Greensboro
Posted on: March 16, 2023

Job Description:

Position Overview

  • Seeking an experienced supply chain professional to join our Global Logistics Business Solutions team. In this role, the qualified candidate will be instrumental in executing the digital supply transformation strategy within company.
  • The Global Logistics Business Solutions team is a business functional, demand responsible team with ownership for the Logistics technology solutions roadmap and change management lifecycle.
  • The Sr. Business Analyst is a trusted operational partner and solution provider that brings a deep understanding of supply chain, logistics and distribution fulfillment methods. This position requires technical and operational depth, excellent communication, and relationship skills.

    Key Responsibilities

    • Influences and executes to the Global Logistics Technology product roadmap in partnership with business and IT partners identifying and prioritizing new capabilities to meet key business objectives and operational needs. Inclusive of: WES, WMS, OMS, Webstore, TMS, TE, SFCC, LMS, VAS, MHE, et al.
    • Provides technical enablement expertise in all areas of Logistics fulfillment for operational guidance and best practices. Is heavily invested in business and operational strategy defining and translating operational improvement opportunities into technical solution capabilities and deliverables.
    • Leads the full lifecycle change management process from discovery through post implementation with fiscal discipline while mindful of the overall business strategy and technology roadmap.
    • Leads business requirement gathering sessions methodically documenting for handoff to technology partners in the solutioning and design of improved systematic behaviors while mindful of corporate audit policies, sustainability practices, information security policies, and industry best practices.
    • Establish and maintain strong business partnerships across functional areas to promote collaboration, teamwork, and organizational alignment as new integration touchpoints are implemented within the enterprise.
    • Evaluates new technologies on cost, capability, technical integration and overall fit in the enterprise.
    • Ensures business partner teams have the proper training and standard operation procedure documentation to effectively execute operationally with focus on reducing to eliminating support contact requests.
    • Provides 1 st or 2 nd Level operational support to ensure timely and effective support for 24x7 multi-site, multi-channel business operation applying advanced troubleshooting techniques and tools to minimize Business impacts.
    • Provides frontline support for new site implementations, large-scale technical upgrades, etc. to ensure adoption, stabilization, and benefits realization.
    • Develop and maintain relationships with solution providers to ensure a deep understanding of capabilities to capitalize on value creation, staying current on new releases and industry best practices to inform the roadmap.
    • Develop a comprehensive knowledge set for consumer, wholesale, and retail and business along with industry best practices and trends to inform on product roadmap.


      • Four-year degree in Business Administration, Supply Chain Management, Information Systems or equivalent work experience within the consumer goods industry.
      • 5-7 years of hands-on support and business operational/technical analysis experience with a tier-1 provider: WMS, OMS, TMS/TE, LMS, & ERP.
      • Prior experience and understanding of WES concepts & capabilities.
      • Demonstrated experience implementing new capabilities and supporting warehouse automation & MHE as well as managing associated 3 rd party partners.
      • Deep understanding of distribution fulfillment models with the ability to define and implement the best solution footprint.
      • Demonstrated experience in leveraging standardized methods & practices for delivery of business solutions.
      • Demonstrated experience with large-scale, cross-functional, high impact, quick response initiatives.
      • Authentic team member with demonstrated ability to collaborate and influence at all levels within the organization with a continuous focus on value creation.
      • Bring passion, drive, fiscal discipline, and continuous improvement focus to this position leading by example.

        Demonstrated experience:

        • WMS, Manhattan Associates
        • WES, preferably Vargo COFE
        • OMS, preferably IBM Sterling SaaS
        • ERP, preferably SAP
        • Contact Center, preferably Salesforce
        • MHE, preferably Intelligrated/Client and Mantissa
        • VAS; preferably Barudan
        • Small Parcel; preferably Fedex, UPS, DHL

          Nice to have:

          • Project Management Certifications (PMP, CSM, DASM, or PMI-ACP) are a plus.
          • Lean & Agile mindset are a plus
          • Experience with RPA is a plus.
          • Experience with RF/RFID applications is a plus.
          • Experience with Robotics automation is a plus.

Keywords: EDI Staffing, Greensboro , Sr. Business Analyst, Global Logistics Business Solutions, Professions , Greensboro, North Carolina

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