GreensboroRecruiter Since 2001
the smart solution for Greensboro jobs

Deskside Support Analyst

Company: CRG
Location: Greensboro
Posted on: January 16, 2022

Job Description:

Desktop Support Analyst 3+ Months Contract to Hire Greensboro, NC - Job Description The Desktop Services Analyst must be experienced with working multi-discipline teams, with a proven track record of delivering solutions and excellent customer service. Duties and Responsibilities

  • Seek ways to leverage emerging technology that will allow the company to increase productivity while reducing hardware and software acquisition costs
  • Analyze, document, plan, and coordinate application and operating system implementations, updates, and upgrades
  • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems, determine the source of problems and classify their level, priority and nature
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
  • Install and support PC, laptop, tablet and mobile hardware and software
  • Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function
  • Document procedures, standards, best practices configurations, settings, installation sequences, back-out instructions, and risk mitigation
  • Support a program of change to meet business needs
  • Develop positive working relationships with a wide range of internal and external people Skills
    • Proven track record in identifying and resolving problems, risks, and issues
    • Experience with successfully implementing enterprise-class tools is desired
    • Must be self-motivated
    • Competent and proficient understanding of various hardware and software platforms including desktop operating systems
    • Experience at working both independently and in a team-oriented, collaborative environment is essential.
    • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
    • Flexible during times of change
    • Strong interpersonal skills: persuasive, encouraging, and motivating
    • Ability to influence decision makers without disrupting day to day operations or protocols
    • Strong written and oral communication skills
    • Strong analytical and problem solving aptitude is required
    • Must be able to learn, comprehend, and apply emerging technologies and concepts. Education/Experience
      • Bachelor's or Master's Degree in Computer Science, Information Systems, Engineering or related field and one (1) to three (3) years of relevant experience Job Category: JN008 #zr #dice

Keywords: CRG, Greensboro , Deskside Support Analyst, Professions , Greensboro, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Greensboro RSS job feeds