Field Service IT and Printer Technician

Company: Vodastra Technologies
Location: Greensboro
Posted on: February 22, 2021

Job Description:

Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.Responsibilities:* Provide technical assistance with computer hardware and software* Resolve issues for clients via phone, in person, or electronically* Recommend hardware and software improvements* Track customer issues and resolutionsQualifications:* Previous experience in IT, customer service, or other related fields.* Strong troubleshooting and critical thinking skills.* Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.* Computer skills including Microsoft Office Products, networking, and internet browsers.* Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures* Ability to maintain and complete accurate record keeping and processing of paperwork.* Must work well independently, as well as follow directions.* Able to handle more than one responsibility at a time.* Able to work under deadline pressures.* Strong communication skills, organizational skills, and time Management.* Ability to build rapport with clients.* Positive and professional demeanor* Lexmark, HP, Cannon, Xerox etcPowered by JazzHRFHf48oGhBH

Keywords: Vodastra Technologies, Greensboro , Field Service IT and Printer Technician, Professions , Greensboro, North Carolina