Field Service IT and Printer Technician
Company: Vodastra Technologies
Location: Greensboro
Posted on: February 22, 2021
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Job Description:
Vodastra Technologies is seeking a Field Service IT Technician
to join our team! You will resolve computer-related issues for your
clients.Responsibilities:* Provide technical assistance with
computer hardware and software* Resolve issues for clients via
phone, in person, or electronically* Recommend hardware and
software improvements* Track customer issues and
resolutionsQualifications:* Previous experience in IT, customer
service, or other related fields.* Strong troubleshooting and
critical thinking skills.* Printer/copier and laptop/desktop
experience, technical training, or equivalent combination of
education and technical experience.* Computer skills including
Microsoft Office Products, networking, and internet browsers.*
Knowledge of using diagnostic tools, service aids, and product
schematics, to assess and resolve equipment and system failures*
Ability to maintain and complete accurate record keeping and
processing of paperwork.* Must work well independently, as well as
follow directions.* Able to handle more than one responsibility at
a time.* Able to work under deadline pressures.* Strong
communication skills, organizational skills, and time Management.*
Ability to build rapport with clients.* Positive and professional
demeanor* Lexmark, HP, Cannon, Xerox etcPowered by
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Keywords: Vodastra Technologies, Greensboro , Field Service IT and Printer Technician, Professions , Greensboro, North Carolina
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