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Desktop Support Technician

Company: Modis
Location: Greensboro
Posted on: January 12, 2021

Job Description:

To be considered apply here, email your resume to Allyson.Kumbera@Modis.comJOB SUMMARY Provides operational support for network infrastructure and internal desktop systems software and hardware. JOB RESPONSIBILITIES * Lead or mentorship experience* Active Directory* Windows 7/10* Imaging - SCCM is desirable but not required* Ticketing System (ServiceNow preferred but not mandatory)Apply today!Job Requirements:* Install and configure desktop software* Troubleshoot all desktop installed software* Identify network problems involving desktop or laptop computers* Manage accurate inventory of desktop hardware* Configure desktop hardware and software for new and existing users* Resolve moderate end-user hardware/software problems including remote access software* Ensure desktop software license compliance* Resolve technical problems with desktop equipment and software* Maintain desktop software and hardware and also support mobile workforce* Perform installation, configuration and upgrades on desktop hardware and software* Install new hardware, software and upgrades on desktop computers, and laptops* Customize desktop applications to meet user* Build and configure desktop and laptop computers for new users* Maintain printers and related hardware/software* Work primarily with desktop, and laptop hardware and software* Perform onsite technical support to address desktop/laptop issues* Troubleshoot computer hardware and software problems* Provide expert level support of all desktop and network hardware and software applications* Resolve technical hardware and software issues* Resolve technical problems with desktop computing equipment and software

Keywords: Modis, Greensboro , Desktop Support Technician, Professions , Greensboro, North Carolina

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