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Call Center Tier 1

Company: Adecco
Location: Greensboro
Posted on: November 11, 2019

Job Description:

Adecco is currently assisting a local client in their search to fill Call Center Tier 1 positions in Greensboro, NC. This is a long term opportunity, with the potential to be hired on. Apply Now if you meet the qualifications listed below!

Responsibilities for this Call Center job include:

  • Provide Operational and Technical Assistance to end-users on dispensers and Passport POS and other related products and services.
  • Open, manage and dispatch Authorized Service Contractors.
  • Manage, monitor and resolve tasks and alarms on a daily basis ? Examples include:
    • ? ? Spot activations
    • ? ? Bundle activations
    • ? ? Password resets
    • ? ? Remote Key Loads
    • ? ? Deployment questions
    • ? ? SR status questions
    • ? ? ESR status questions
    • ? ? Follow up alarms
    • ? ?Special project requests
    • ? ?Cookie requests
      Requirements:
      • 2-year technical degree(preferred) or equivalent skill set
      • Proficient in operating a PC and related business software
      • Proficient in Microsoft Office programs
      • Networking knowledge / experience (preferred)
      • Flexibility in work schedule
      • Ability to multitask
      • Great oral and written communication skills

        Click on Apply Now to be considered for these positions in Greensboro, NC or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
        ?



        Company Description:

        Adecco is the world---s largest provider of staffing solutions. But it---s not our size that makes us different, it---s our unwavering commitment to the businesses, job seekers and communities we serve.--Every day, we propel job seekers forward in their career and help America---s top employers attract, develop and manage the very best talent. Job seekers--rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.--We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch

Keywords: Adecco, Greensboro , Call Center Tier 1, Other , Greensboro, North Carolina

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