GreensboroRecruiter Since 2001
the smart solution for Greensboro jobs

Customer Experience Representative (Life Insurance, Affluent Market)

Company: Pacific Life
Location: Lynchburg
Posted on: June 27, 2019

Job Description:

Job Description
Pacific Life is currently seeking talented Customer Experience Representatives to join the Life Insurance Division's Affluent Customer Service team in our Lynchburg, VA office. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation, and wealth preservation goals.
To learn more about our culture, check out our recent video on YouTube!
POSITION SUMMARY:
With minimal supervision, this role will own the following responsibilities on our Life Division s Affluent Market Customer Service team:

* Respond to questions and requests from (internal/external) customers. This could be a policy owner, financial advisor, producer etc.

* Ensure customer requests are completed accurately and timely using the appropriate system/application.

* Builds strong customer relationships, establishing confidence, trust and rapport to ensure customers have a positive experience with Pacific Life.

WHO WILL LOVE THIS JOB:

* You enjoy talking on the phone. This role will take anywhere between 50 to 60 incoming calls, and make multiple outbound calls per day. Being comfortable on the phone and providing excellent customer service is #1.

* Problem Solving! If there s an obstacle, you want to help us work through.

* You are excited about helping your colleagues and our customers, keeping in mind our goal of excellent quality.

* You re comfortable with a fast-paced environment.

* You enjoy supporting your community and getting involved we have multiple opportunities to volunteer and support local charities and organizations!

FACTORS FOR SUCCESS:

* Strong customer skills with 1-2 years experience in a related customer service role.

* College degree or equivalent experience.

* Analytical skills and ability to think outside the box.

* Organizational and time management skills.

* Motivation and ability to learn new concepts quickly and adapt to changing environment.

* Business writing and ability to communicate effectively based on audience (verbal and written).

* Demonstrate basic math reasoning skills.

* Ability to manage multiple priorities in a fast-paced environment.

* Demonstrate computer proficiency including basic Microsoft, Word, Excel, and Outlook with the ability to use multiple programs concurrently.

Note: Job level may vary based on experience and knowledge.

#LI-JS1

Benefits
Join the Pacific Life team and watch your career grow! We offer a competitive compensation and benefits package that includes: Competitive salary and bonus program Medical, dental, and vision as part our commitment in investing in the health and wellbeing of our employees Two retirement savings plans: 401k savings plan with company match and Company Retirement Contribution (company-paid) Generous vacation time and holiday pay And much more!

EEO Statement
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

About Pacific Life
Celebrating 150 years of service in 2018, Pacific Life offers life insurance, annuities, and mutual funds, along with a variety of investment products and services, all of which provide The Power to Help You Succeed. We firmly believe each employee plays a part in our continued growth and success, and we pride ourselves in providing a work environment that is challenging, inclusive, collaborative, and results-oriented. With a powerful past and a strong future, Pacific Life offers an environment where you re empowered to achieve your personal best. In return, we look to your passion and insight to help us grow. For additional company information, including current financial strength ratings, visit www.PacificLife.com. To explore the heritage of Pacific Life and learn more about our history, visit www.pl150years.com.

Keywords: Pacific Life, Greensboro , Customer Experience Representative (Life Insurance, Affluent Market), Other , Lynchburg, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Email Marketing Specialist - (We will train you!)
Description: Email Marketing Specialist - We will train you At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, (more...)
Company: Mommy Jobs Online
Location: Hickory
Posted on: 07/21/2019

Backroom Associate - Sams Club
Description: Position Summary...What you'll do...Maintains and processes shipments for the Club in accordance with Company policies and procedures by developing and posting delivery schedules br compiling and organizing (more...)
Company: Sam's Club
Location: Danville
Posted on: 07/21/2019

PT Produce Associate - Food Lion
Description: Job Number 19- Post Date 07/09/2019 Job Title PT Produce Associate - Food Lion Positions Available 2 Operating Company Food Lion Full/Part Time Status Part-Time FLSA Status Non-Exempt Hourly Address (more...)
Company: Food Lion, LLC
Location: Hickory
Posted on: 07/21/2019


Virtual Recruiter - (Remote)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Chapel Hill
Posted on: 07/21/2019

Telemarketing Positions
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Kannapolis
Posted on: 07/21/2019

Virtual Assistant
Description: Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, (more...)
Company: Mommyjobsonline
Location: Kannapolis
Posted on: 07/21/2019

Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment Walkaway Lease
Description: 24 Months and You OWN IT - Ownership in 24 months or less . - Ownership has never been easier or quicker
Company: USXpress
Location: Burlington
Posted on: 07/21/2019

Work at Home : 2 positions available
Description: We are currently interviewing peopleTODAYto work at home To Request an Interview, please visit http://www.freedomathometeam.com/Christyh40 We provide free training through the internet or through telephone (more...)
Company: Ameriplan
Location: Burlington
Posted on: 07/21/2019

MJOL Affiliate Marketer
Description: How It Works https://mommyjobsonlineaffiliates.com/home/ Please sign up to register: https://mommyjobsonlineaffiliates.com/join-now/ and follow all detailed instructions on how to create your new Affiliate (more...)
Company: Mommy Jobs Online
Location: Kannapolis
Posted on: 07/21/2019

Pet Stylist (Dog Groomer)
Description: Healthier pets. Happier people. Better world. Our vision might sound lofty, but we believe it's attainable when we obsess about providing complete care for our amazing pets. Our approach goes far beyond (more...)
Company: Petco
Location: Kannapolis
Posted on: 07/21/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Greensboro RSS job feeds