Support Specialist

Company: Michaels Stores
Location: Greensboro
Posted on: September 13, 2023

Job Description:

Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsAmherst-123 Rte 101a time typePart time posted onPosted Today job requisition idR00117863 Store - AMHERST, NH**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** **To review a comprehensive list of benefits, please visit** **CT and CO only -To review pay ranges for the position you are applying for, please visit** Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.**Major Activities** * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards * Conduct cash reconciliation and bank deposits and time edits * Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities * Complete merchandising processes to include Negative On Hand (NOH) review and price changes * Maintain brand visual standards and signage standards * Assist with on-boarding of new Team Members * Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Support shrink and safety programs * Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals * Assist with Omni channel processes * Support freight flow processes; perform Store In Stock Optimization (SISO) duties * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others * Operate cash register and line busting as assigned * Acknowledge customers, help locate product and provide solutions * Support an accurate inventory to drive sales and reduce shrink **Other duties as assigned** **Minimum Type of experience the job requires** * Basic computer skills **Preferred Type of experience the job requires** * Retail and cash handling experience is preferred **Physical Requirements** * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation **Work Environment** * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings **Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

Keywords: Michaels Stores, Greensboro , Support Specialist, Other , Greensboro, North Carolina