Service Supervisor
Company: Dodson Brothers Exterminating Company Inc
Location: Greensboro
Posted on: May 19, 2023
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Job Description:
Are you looking for an exciting opportunity to be part of a
well-established company in an ever-changing industry? If so, you
have come to the right place!Dodson Pest Control is one of the
largest family-owned pest control companies in the United States
and we are seeking dynamic individuals to join our team in your
area. Our growing team of over 600 employees continues the
tradition of excellence established in 1944 and proudly serves
customers in seven states and the District of Columbia.Experience
in the pest control industry is helpful. The company provides
intensive and thorough training on an ongoing basis to all
employees. A strong work ethic and commitment to customer service
are required.Responsibilities include but are not limited to:1.
Train, discipline and motivate service staff to meet and/or exceed
service program goals by following Company policy and through the
use of the Company's business systems.2. Establish individual
performance goals for each service employee. Train and direct all
employees in a manner that allows them to reach their performance
goals as quickly as possible.3. Plan and schedule work so as to
achieve the highest productivity in conjunction with the highest
quality of service. Work as a team with District Manager,
technicians, and office staff.4. Ensure that each technician is
trained in the proper use of all materials and that each service
technician knows and meets all safety, health, and environmental
standards required by the Company and all applicable governmental
agencies.5. Attend and complete all scheduled training. Must attain
certification and/or license.6. Maintain an attitude and
understanding that the customer is the most important person in our
Company.7. Actively participate in customer visits to encourage and
support sales and to assess how well we are meeting customer needs.
Provide meaningful solutions to customer concerns. Be sure that key
customers are visited regularly.8. Coordinate maintenance work on
Company vehicles and maintain adequate stock of supplies and
equipment.9. Communicate effectively with the District Manager,
technicians, sales inspectors, office personnel, Regional and
Corporate staff, and customers.10. Follow all Company policies and
procedures.11. Must meet all criteria outlined in the job
descriptions for both General Pest and Termite Service
Technicians.12. More than a 40-hour work week may be required,
including work on Saturday as necessary.Qualifications for this
position include:High School Diploma or GEDAcceptable driving
record and background checkAbility to work effectively with limited
supervisionStrong customer service skillsAbility to access
physically restrictive areas of significant height, with or without
accommodationBenefits of working for Dodson Pest Control:We offer
highly competitive compensation package including salary,
commissions, and bonus401(k) and profit sharing planAvailability of
medical and dental insurance, and supplemental life
insuranceCompany paid life insurance and long-term disability
coveragePaid vacation, personal, and sick timeCome be a part of our
team and enjoy the continuing tradition of quality service at
Dodson Pest ControlDodson Pest Control is an Equal Opportunity
Employer/Drug Free Workplace
Keywords: Dodson Brothers Exterminating Company Inc, Greensboro , Service Supervisor, Other , Greensboro, North Carolina
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