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Patient Access Intake Specialist - Rockingham

Company: UNC Health Care
Location: Eden
Posted on: March 17, 2023

Job Description:

Job Description

Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.**Please note: this position will work from 9pm-9am at Rockingham ED
Summary:This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets
for process accuracy and timeliness.Responsibilities:

  • Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
  • Schedules all new and follow-up patient appointments as required, attempts to reschedule cancellations whenever possible and communicates cancellations to provider as necessary.
  • Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure, while ensuring that documents are scanned/saved to correct location and are legible.
  • Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
  • Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
  • Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Also utilizes system work queues as a daily part of the registration process to minimize errors.Other InformationEducation Requirements:
    * High School Diploma or GED
    Professional Experience Requirements:
    * Require two (2) years of customer service and/or clerical experience

    Job DetailsLegal Employer: NCHEALTHEntity: Shared Services
    Organization Unit: Patient Access RHC Work Type: Full Time
    Standard Hours Per Week: 40.00Work Schedule: RotatingLocation of Job: US:NC:EdenExempt From Overtime: Exempt: No
    This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

    Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [emailprotected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Keywords: UNC Health Care, Greensboro , Patient Access Intake Specialist - Rockingham, Other , Eden, North Carolina

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