Receptionist - Temp

Company: Cone Health
Location: Greensboro
Posted on: March 17, 2023

Job Description:

Overview This position is accountable to provide general clerical and reception duties to include: Answering phone, meeting and greeting patients and hospital guests, providing accurate directions within the hospital and directions to and from all of the Cone Health facilities. Talent Pool: Clerical/Administrative Responsibilities Greets all patients, visitors and employees entering the facility in a courteous and professional manner, displaying good communication skills. (Includes placing ones self in a highly visible position to facilitate active greeting.)--------------------------------------------------Arranges for or provides personal escort service whenever appropriate and necessary, can include assisting individual via wheelchair. --------------------------------------------------Provides accurate directions to patient rooms, hospital departments, etc.--------------------------------------------------Answers all calls/requests promptly, courteously and efficiently. Transfers calls correctly and provides non-confidential hospital information to the caller as needed. Maintains confidential information in compliance with HIPAA laws.--------------------------------------------------Maintains documentation to facilitate operation of the information center.--------------------------------------------------Utilize EPIC to retrieve patient information.--------------------------------------------------Performs job in a cost-effective manner and maintains work area in a neat and orderly fashion.--------------------------------------------------Assist with Systemwide duties as assigned by Supervisor or Director.--------------------------------------------------Performs routine clerical and administrative tasks as assigned by Supervisor or Director.-------------------------------------------------- Qualifications EDUCATION:High School Diploma or equivalent, RequiredAssociates, Preferred EXPERIENCE:One year of clerical and/or receptionist experience required., RequiredPrior Epic system experience preferred. Prior experience in a customer service environment preferre, Preferred LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIREDPREFERRED Responsibilities Greets all patients, visitors and employees entering the facility in a courteous and professional manner, displaying good communication skills. (Includes placing ones self in a highly visible position to facilitate active greeting.) -------------------------------------------------- Arranges for or provides personal escort service whenever appropriate and necessary, can include assisting individual via wheelchair. -------------------------------------------------- Provides accurate directions to patient rooms, hospital departments, etc. -------------------------------------------------- Answers all calls/requests promptly, courteously and efficiently. Transfers calls correctly and provides non-confidential hospital information to the caller as needed. Maintains confidential information in compliance with HIPAA laws. -------------------------------------------------- Maintains documentation to facilitate operation of the information center. -------------------------------------------------- Utilize EPIC to retrieve patient information. -------------------------------------------------- Performs job in a cost-effective manner and maintains work area in a neat and orderly fashion. -------------------------------------------------- Assist with Systemwide duties as assigned by Supervisor or Director. -------------------------------------------------- Performs routine clerical and administrative tasks as assigned by Supervisor or Director. --------------------------------------------------

Keywords: Cone Health, Greensboro , Receptionist - Temp, Other , Greensboro, North Carolina