Automotive Service Advisor / ASM

Company: Rice Toyota
Location: Greensboro
Posted on: March 17, 2023

Job Description:

We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team. -What We're Looking For -Our ideal candidate is someone can work -in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. -No previous management or Service Advisor experience is required but welcomed! -If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you! -Why Rice Toyota? -* Closed Sundays* 4 day work week* 5 day work week during training* Weekly guarantee of $1,000 for 8 weeks, totaling $8,000 over two months* Month end bonus potential up to $1,500* No experience necessary* All Toyota training will be done in houseWE OFFER:* Paid training* Medical Benefits, including dental and vision* 401(k) retirement plan with company matchRESPONSIBILITIES:* Oversee flow of Service Drive Lane.Ensure that customers receive prompt, courteous, and effective service.* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.* Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations.* Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers.* Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction. -REQUIREMENTS:* Organized and friendly personality* Attendance Mandatory* Comfortable working on an iPad* Valid driver's license -and automobile insurance.* Applicants must be age 18 and upAll applicants must pass pre-employment testing to include background checks and pre-employment drug test.We are an equal opportunity employer and prohibit discrimination/harassment without -regard to race, color, religion, age, sex, national origin, disability status, genetics, protected -veteran status, sexual orientation, gender identity or expression, or any other characteristic -protected by federal, state or local laws.Hireology . Keywords: Automotive Service Advisor, Location: Greensboro, NC - 27408

Keywords: Rice Toyota, Greensboro , Automotive Service Advisor / ASM, Other , Greensboro, North Carolina