Loan Support Specialist
Posted on: March 16, 2023
The position of Loan Support Specialist is responsible for assisting the field with questions regarding all Loan policies and procedures and systems via email & phone. These questions include but are not limited to Loan origination, Loan servicing, product offerings, document and imaging, Bank initiatives, etc.
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Keywords: FirstBank, Greensboro , Loan Support Specialist, Other , Greensboro, North Carolina
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