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Project Specialist

Company: Franklin Energy Services
Location: Greensboro
Posted on: March 15, 2023

Job Description:


Position at Franklin Energy

$1,500.00 Sign on Bonus!!!

Training Provided for all New Hires!!
COMPANY SummaryAs a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position SummaryThis position is primarily responsible for providing oversight and coordination for all program project coordinators and support to Energy Advisors and Energy Engineers ensuring that information is accurate, files are maintained and continuously reviewed, and provide continuous communication with business contacts. This position is additionally responsible for managing customer grant processing, informing Energy Advisors of expiring grants and applications, and assisting customers.Essential Duties and ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Coordinate with Energy Advisors to ensure good organization of files, paperwork, and data entry as well as communication to the business contactsMaintain, update, and add entries to the program database accurately to complete project processing for approvals and payment. This may require contacting clients, and trade alliesAnswer phones and assist customers with understanding how to participate in programs, how to get project incentives, and coordinating paperwork/applicationsHelp maintain and update additional program support database (i.e. SharePoint) relating to project tracking and project assignmentsWork with program staff to streamline efficient workflowsProvide office management support including follow-up on issues relating to computers, printers and fax/copy machines, and maintain office supplies and equipment, ordering office supplies and other office logisticsMonitor activity to maintain contract and subcontract compliance including tracking of invoices and report submittalsCoordinate with program management on managing quality assurance and quality control of project documentation and processingAssist trade allies and customers to ensure they have the correct information and marketing materials to promote the energy efficiency incentivesTracking monthly and quarterly performance of teams, and goalsProvide assistance with customer service, scheduling and other issues as neededTranscribe data and compose and edit a variety of letters or memorandaAnswer and refer incoming calls to the appropriate person or departmentProvide administrative support to program staff as neededPosition RequirementsEducation and Experience High school diploma or equivalentAssociate Degree or equivalent - Preferred3+ years of previous office experience
Required Skills, Knowledge and AbilitiesStrong customer service and communication skillsMust be able to handle a wide work variety and work in a fast-paced environmentMust have a high level of interpersonal skills to handle sensitive matters and confidential informationMust be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve project application issues with customers and trade alliesProficient in Microsoft Office, specifically Word, Excel and OutlookStrong data entry skills in entering information in tracking systems/databasesAbility to communicate effectively, both verbally and in writing with customers, clients and employees.Ability to analyze and interpret data and solve practical problemsKnowledge of mathematical concepts such as fractions, percentages and ratiosCommitted to diversity and inclusionReliable transportationLicenses & Certifications Valid driver's licenseTravel Requirements Willingness to travel up to 10%
Estimated Wage Range: $42,300 - $58,100+

Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more!
Physical Demands and Work EnvironmentRequired to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to lift up to 10 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity Employer

Keywords: Franklin Energy Services, Greensboro , Project Specialist, Other , Greensboro, North Carolina

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