Warranty Administrator

Company: TranSource Truck and Trailer Centers
Location: Greensboro
Posted on: January 26, 2023

Job Description:

Warranty AdministratorSummaryPrepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.Essential DutiesProcesses all warranty paperwork to ensure proper documentation.Processes warranty claims on a timely basis for each franchise or distributor.Verifies criteria required by factory or distributor.Reconciles all warranty receivables with payments through the appropriate accounting schedule.Posts credits on computer.Resubmits all rejected claims promptly or receives authorization to write them off.Follows up on payment of outstanding claims.Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.Arranges for parts to be shipped to the factory or distributor or to be scrapped.Files and maintains all service records as required by the warrantor.Keeps informed of all factory recalls and bulletins.Assists with any clerical needs as directed by Director of Service OperationsMaintains a professional appearance and a neat work area.Performs other duties as assigned.Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.Mathematical SkillsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Reasoning AbilityAbility to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situationsJob Type: Full-timeSalary: $45,000.00 - $55,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offRelocation assistanceVision insurance

Keywords: TranSource Truck and Trailer Centers, Greensboro , Warranty Administrator, Other , Greensboro, North Carolina