Warranty Administrator
Company: TranSource Truck and Trailer Centers
Location: Greensboro
Posted on: January 26, 2023
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Job Description:
Warranty AdministratorSummaryPrepares, records and submits
warranty claims to the factory and/or distributor and reconciles
them accordingly.Essential DutiesProcesses all warranty paperwork
to ensure proper documentation.Processes warranty claims on a
timely basis for each franchise or distributor.Verifies criteria
required by factory or distributor.Reconciles all warranty
receivables with payments through the appropriate accounting
schedule.Posts credits on computer.Resubmits all rejected claims
promptly or receives authorization to write them off.Follows up on
payment of outstanding claims.Tracks warranty parts by tagging with
repair order number, date of replacement and date on which part may
be disposed of.Arranges for parts to be shipped to the factory or
distributor or to be scrapped.Files and maintains all service
records as required by the warrantor.Keeps informed of all factory
recalls and bulletins.Assists with any clerical needs as directed
by Director of Service OperationsMaintains a professional
appearance and a neat work area.Performs other duties as
assigned.Education and/or ExperienceHigh school diploma or general
education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and
experience.Language SkillsAbility to read and comprehend simple
instructions, short correspondence and memos. Ability to write
simple correspondence. Ability to effectively present information
in one-on-one and small group situations to customers, clients and
other employees of the organization.Ability to read and interpret
documents such as safety rules, operating and maintenance
instructions and procedure manuals. Ability to write routine
reports and correspondence. Ability to speak effectively before
groups of customers or employees of organization.Ability to read,
analyze and interpret general business periodicals, professional
journals, technical procedures or governmental regulations. Ability
to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions
from groups of managers, clients, customers and the general
public.Mathematical SkillsAbility to add, subtract, multiply and
divide in all units of measure, using whole numbers, common
fractions and decimals. Ability to compute rate, ratio and
percent.Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, and percentages.Reasoning
AbilityAbility to apply common sense understanding to carry out
simple one- or two-step instructions. Ability to deal with
standardized situations with only occasional or no
variables.Ability to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions. Ability to
deal with problems involving a few concrete variables in
standardized situations.Ability to apply common sense understanding
to carry out instructions furnished in written, oral or diagram
form. Ability to deal with problems involving several concrete
variables in standardized situationsJob Type: Full-timeSalary:
$45,000.00 - $55,000.00 per yearBenefits:401(k)401(k)
matchingDental insuranceEmployee discountHealth insuranceLife
insurancePaid time offRelocation assistanceVision insurance
Keywords: TranSource Truck and Trailer Centers, Greensboro , Warranty Administrator, Other , Greensboro, North Carolina
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