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Customer Service Representative (CSR)

Company: A Cleaner World
Location: Greensboro
Posted on: November 26, 2022

Job Description:

Job Description

We are looking for versatile customer-oriented service representatives. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and great CSRs can gather that. If these sound like qualities you possess then we would like to meet with you.

*Responsibilities*

* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts, and file documents
* Follow communication procedures, guidelines, and policies
* Go the extra mile for the customer
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively

_*Important Instructions: *_ _*Preference will be given to candidates who come to A Cleaner World, 1949 Battleground Avenue in Greensboro, NC and fill out an application even if you submit an online resume.*_

Job Type: Part time

Salary: Up to $13/hour

Job Type: Part-time

Pay: Up to $13.00 per hour

Schedule:
* Holidays
* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: A Cleaner World, Greensboro , Customer Service Representative (CSR), Other , Greensboro, North Carolina

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