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Admissions Officer

Company: Strayer University
Location: Greensboro
Posted on: June 24, 2022

Job Description:

Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer or Capella enroll in the University by responding to inquiries, interviewing prospective students over the phone walking students through the entire application and enrollment process and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer or Capella would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.Essential Duties & Responsibilities:Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.Set phone interview appointments.Interview prospective students to determine their educational background and future goals and objectives.Educate prospective students on the benefits of attending Strayer or Capella University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.Assist prospective students with the application process and review qualifications for admission.Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.Ensure prospective students' admissions files are complete and assist students with initial registration process.Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar's Office.Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.Job Skills:Must be detail-oriented and have a focus on achieving optimum results, while maintaining high ethical standards and attention to compliance with University policies and regulations.Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling studentsMust have strong computer skills (Excel, PowerPoint, etc.)Excellent oral and written communication skillsWork Experience:2-5 years proven customer service and/or sales experience highly preferredEducation:Bachelor's degree or equivalent highly preferredOther:The selected applicant for this position may be required to work onsite and attend onsite or offsite meetings and events. As such, the selected applicant must be fully vaccinated against COVID-19 as a condition of employment. Proof of vaccination will be required before the first day of employment. We will consider requests for exception from this requirement under our process for disability accommodation or religious exemption. Must be able to travel 10% of time.Must be able to lift 10 lbs.Typical office setting and/or remote.Mobility within the office including movement from floor to floor.Travel via plane, car, and metro may be required to perform this job.Must be able to work more than 40 hours per week when business needs warrantAccess information using a computer.Effectively communicate, both up and down the management chain.Effectively cope with stressful situationsStrong mental acuityRegular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification.If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at

Keywords: Strayer University, Greensboro , Admissions Officer, Other , Greensboro, North Carolina

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