Registration Coordinator, Academic Affairs - Registration

Company: CIEE
Location: Greensboro
Posted on: January 13, 2022

Job Description:

Position: Registration Coordinator,Academic Affairs - Registration, Study Abroad Reports to: Registration ManagerDepartment:Academic Affairs - Registration, Study Abroad Location: CIEE Headquarters, South Portland, Maine About the Company:CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.Summary of Position:The Registration Coordinator (RC) manages operational tasks, quality assurance, and processing for all aspects of course registration, grade reporting, and academic policy compliance. The coordinator will partner with overseas staff to operationalize and deliver academic programming for college level study abroad programs. The Registration Coordinator possesses specialized academic and cultural knowledge related to the countries for their assigned portfolio of programs and has an eye for detail to ensure participants are adequately prepared for the academic aspects of their study abroad experiencePrimary Responsibilities: Manage reports and data analytics related to course selection and grade reportingAssist with the review of Marketing and web materials related to academics and coursesManage data entry of course offerings and syllabi, assure compliance of student registrations, as well as production and delivery of final grade reportsEnsure regular, timely, and accurate processing of registration, reporting of all grades, and execution of administrative tasksMaintain accurate grades and registration records for participants, in coordination with local CIEE staff, in Salesforce and other internal databases.Serve as primary resource for CIEE Maine staff, CIEE overseas staff, program participants, parents, and sending institutions, for all registration, grades, and academic policy mattersMaintain the confidentiality of student academic records in accordance and compliance with the regulations of the organization as related to higher education, the General Data Protection Regulations (GDPR), and the Family Educational Rights and Privacy Act (FERPA)Work with overseas CIEE staff to resolve academic policy issues; escalate cases as necessary to a managerPerform other duties as assigned Skills and Experience:The ideal candidate will possess: Bachelor's degree2 years of full-time, administrative experience, plus 2years demonstrated customer service skillsExperience working in higher education administration, particularly within a college or university Registrar's or study abroad office strongly preferredStrong organizational skills and attention to detailAbility to manage multiple projects and deliver results in a timely mannerA high level of comfort with learning new technology, databases, and troubleshooting technical issues.Excellent written and oral English communication skillsAbility to communicate information across cultures with Study Centers via email, phone and Teams on a regular basisInternational study or work experience or experience working with people from a wide variety of cultural backgrounds, strongly preferred Diversity Matters:CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.Why you should consider working for us: You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!You will be fairly compensated. CIEE strives to provide all employees with competitive salaries and exceptional benefits. Benefits include excellent healthcare insurance; annual contributions to your retirement fund of up to 5% of your salary; generous personal time off, including vacation, holidays, and floating Fridays; and a full suite of insurance, including life, travel, short-term, and long-term disability insurance.You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 26 countries. Additionally, we help international participants from over 130 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place. Due to federal regulations a background check will be conducted as a condition of employment.As a condition of employment with CIEE all new employees must comply with our COVID-19 Vaccination Policy which requires proof of full vaccination status, subject to any local laws or restrictions.

Keywords: CIEE, Greensboro , Registration Coordinator, Academic Affairs - Registration, Other , Greensboro, North Carolina