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Systems Engineer II

Company: CRG
Location: Greensboro
Posted on: January 12, 2022

Job Description:

A CRG client in the Triad area is looking for Systems Engineers to join their team. This company is experiencing unprecedented growth and offers career advancement opportunities. They are looking for talented Level II Microsoft Systems Engineers, who have experience working in SMB environments as part of an MSP. We use ConnectWise as our PSA tool and strongly prefer someone with experience there. They are looking for engineers who love a good challenge and problem solving and working in a close team environment. Also, must have the ability and desire to work in a fast-paced environment. Currently, we are all working from home. As the pandemic eases, depending on the day's tasks, you might work in our office in Greensboro, NC or at a client site. Occasional travel may be required. Level II Desired Skills and Experience:

  • Exemplary analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Strong technical knowledge of networking hardware and infrastructure
  • Understanding of data flows through the OSI model
  • Experience with Active Directory, Exchange, VMWare, Windows Server 2019/2016/2012 R2
  • Experience installing, configuring, deploying, and troubleshooting switches, firewalls, servers, access points
  • Experience with SonicWALL and Fortinet firewalls preferable. Experience with Dell, Fortinet, and Cisco switch preferable.
  • 3+ years of experience as a Systems Engineer 1+ in an MSP environment
  • Bachelor's Degree in Computer Science or equivalent experience Job Duties and Responsibilities:
    • Working from a ticketing system and using real-time time entry
    • Working with a team of Engineers, Project Managers, and Coordinators
    • Communicating (written and verbal) with end-users during decision-making and resolution
    • Remote deployment of network infrastructure and equipment
    • Handling Tier II ticket escalations from the Service desk COVID-19 Considerations: This position requires the candidate to be vaccinated for COVID-19. Category Code: JN008 #zr -

Keywords: CRG, Greensboro , Systems Engineer II, Other , Greensboro, North Carolina

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