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Janitorial Supervisor

Company: Citywide Maintenance
Location: Greensboro
Posted on: November 23, 2021

Job Description:

City Wide is seeking a Janitorial Night Manager to oversee service providers, and work with the account manager on resolving customer issues at accounts across the Triad.This position is 2nd shift - hours 4:30 pm- 1:00 am Monday - Friday with occasional weekends.Essential functions

  • As a City Wide Assistant Manager, you will develop and maintain productive working relationships with service providers, communicate with the account manager any issues that need immediate attention, make recommendations of service providers for work assignments, and inspect buildings.
  • The primary nature of the contracts you will be managing service providers for are janitorial / commercial cleaning.
  • In the buildings you oversee, you will be responsible for inspecting, organizing, managing, and maintaining records and inventories.
  • Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
    • Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
    • Make recommendations for service provider work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
    • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
    • Execute City Wide's New-Start Policy, Customer Compliant Policy, Star Policy, and other operational policies and procedures.
    • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
    • Other duties as necessary.City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with collaboration, group support, and fun.Preferred Qualifications:
      • Experience with commercial cleaning or facility management
      • Demonstrated ability to work effectively in a team environment
      • Excellent communication skills
      • Energetic, hard-working, dependable, and detail-oriented
      • Previous management experience
      • Bilingual (Spanish) a plusRequirements:
        • Valid Driver's License
        • Must drive your own vehicle between accounts nightly
        • 4 years management or supervisor experience
        • High school diploma or equivalent (GED)
        • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
        • Ability to write routine reports and correspondence
        • Prompt, regular attendanceJob Type: Full-timePay: $17.00 - $20.00 per hourBenefits:
          • 401(k) matching
          • Dental insurance
          • Health insurance
          • Life insurance
          • Paid time off
          • Referral program
          • Retirement plan
          • Vision insuranceSchedule:
            • 8 hour shift
            • Monday to Friday
            • Night shift
            • Weekend availabilitySupplemental Pay:
              • Commission payExperience:
                • Janitorial: 1 year (Preferred)
                • Management: 1 year (Preferred)Work Location: Multiple Locations

Keywords: Citywide Maintenance, Greensboro , Janitorial Supervisor, Other , Greensboro, North Carolina

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