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Security Officer Lead

Company: Cone Health
Location: Greensboro
Posted on: November 18, 2021

Job Description:

Overview This system-wide position is accountable to assist in providing a safe and secure environment of care for patients, visitors and staff in compliance with Cone Health policies and the Joint Commission requirements. Also responsible to direct and assist with pedestrian and vehicular traffic on the campus. This position will provide direction and guidance to fellow security officers when Security Managers are not present (Note: This is not a Security Supervisor/Manager position). Responsibilities Attends and completes all required Joint Commission, Cone Health and departmental training.--------------------------------------------------Coordinates coverage of security officer call-outs for current and following shifts. Reports coverage issues/levels to his/her Security Manager.--------------------------------------------------Ensures appropriate reporting and documentation of security officer activities (i.e. DAR?s, Occurrence Reports, etc.). Maintains excellent communication with the campus Administrative Coordinator (AC) at assigned facility, and timely reports activities to his/her Security Manager, or On-Call Security Manager.--------------------------------------------------In addition to performing assigned security officer duties, will act as on-site lead security officer for assigned facility and provide direction to fellow officers. Coordinate deployment of the security team at assigned facility.--------------------------------------------------Patrols assigned hospital areas and enforces applicable policies and procedures in order to maintain a safe and secure environment of care. Keeps the patient at the center of all decisions. --------------------------------------------------Performs daily lock and unlock of campus offices, rooms and buildings.--------------------------------------------------Provides motor vehicle assistance to staff and visitors (i.e. jumpstart vehicles, door unlocks, assist with flat tires and retrieve valeted cars.)--------------------------------------------------Responds to alarms and emergencies, and assists health care professionals with all routine requests in order to maintain a secure environment and to meet hospital safety standards. Provides exceptional service through courteous and professional interaction with patients, families and visitors. Appropriately intervenes when patients, families or visitors become agitated, aggressive or abusive.--------------------------------------------------Responds to and accurately documents all campus incidents, thefts and accidents. Also, records daily activities and accurately reports events to maintain a record of departmental activities.-------------------------------------------------- Qualifications EDUCATION:High School Diploma or equivalent, Required EXPERIENCE:Required:One year of security, military, law enforcement, firefighting or EMS experience required. Work experience in a customer service industry may also be considered.Preferred:Three (3) years of security, military, law enforcement, firefighting or EMS experience preferred. LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIREDDrivers License - Valid Drivers LicenseRequired:Valid driver's license and acceptable driving record; able to successfully complete CPI (de-escalation) and BLS (CPR)-American Red Cross or AHA Healthcare Provider PREFERRED Responsibilities Attends and completes all required Joint Commission, Cone Health and departmental training. -------------------------------------------------- Coordinates coverage of security officer call-outs for current and following shifts. Reports coverage issues/levels to his/her Security Manager. -------------------------------------------------- Ensures appropriate reporting and documentation of security officer activities (i.e. DAR?s, Occurrence Reports, etc.). Maintains excellent communication with the campus Administrative Coordinator (AC) at assigned facility, and timely reports activities to his/her Security Manager, or On-Call Security Manager. -------------------------------------------------- In addition to performing assigned security officer duties, will act as on-site lead security officer for assigned facility and provide direction to fellow officers. Coordinate deployment of the security team at assigned facility. -------------------------------------------------- Patrols assigned hospital areas and enforces applicable policies and procedures in order to maintain a safe and secure environment of care. Keeps the patient at the center of all decisions. -------------------------------------------------- Performs daily lock and unlock of campus offices, rooms and buildings. -------------------------------------------------- Provides motor vehicle assistance to staff and visitors (i.e. jumpstart vehicles, door unlocks, assist with flat tires and retrieve valeted cars.) -------------------------------------------------- Responds to alarms and emergencies, and assists health care professionals with all routine requests in order to maintain a secure environment and to meet hospital safety standards. Provides exceptional service through courteous and professional interaction with patients, families and visitors. Appropriately intervenes when patients, families or visitors become agitated, aggressive or abusive. -------------------------------------------------- Responds to and accurately documents all campus incidents, thefts and accidents. Also, records daily activities and accurately reports events to maintain a record of departmental activities. --------------------------------------------------

Keywords: Cone Health, Greensboro , Security Officer Lead, Other , Greensboro, North Carolina

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