Company: Kaman Distribution
Posted on: June 12, 2021
Kaman Industrial Technologies, a recognized
leading provider of industrial products and
solutions,is looking fora
self-motivated and experienced Inside Industrial Sales
Professional (Customer Service Rep) knowledgeable in
Bearing and Power Transmission Products to join our team in
Service Representatives work in partnership with our
outside sales, purchasing team, and suppliers to grow our business
with existing customers, develop and gain new customers and
meet/exceed our monthly sales goals. Customer Services
Representatives are challenged to continuously work to increase
Technologies, a business unit of Kaman Distribution Group,
is a leading provider of industrial products and solutions. We are
proud to be a one source network for customers in various
industries including food and beverage, power generation, and waste
management. With over 150 locations across the United States and
four million products and services, our people are the foundation
of our success. We recognize that the ability to sustain our
competitive advantage is by investing in the development of our
employees, driving innovation, and providing solutions for a better
new and repeat sales by providing products and technical
information in a concise and timely manner.
- Determine customer
requirements and expectations in order to suggest specific products
alternate products based on cost, availability or
- Proactively recommend
items needed by customers to increase customer satisfaction and
improve transaction profitability.
customers about terminology, features and benefits of products in
order to improve product related sales and customer
sales and average order size by means of cross-selling, up-selling,
add-on sales, selling KIT shop services and product
customers following sales to ensure on-going customer satisfaction
and to resolve any pending issues or concerns.
current on product developments by attending training
(company/supplier), reading trade journals, supplier literature
minimum of High School Diploma/GED required, Associates Degree in
Technical discipline preferred.
- Mechanical and
mathematical aptitude preferred.
- Knowledge of the
distribution industry (Hydraulic, Pneumatic, Fluid Power,
Electrical, Motors, Motion Control, Material Handling, Bearings)
preferred. Knowledge of KIT products a plus.
- A valid
drivers license may be required.
oral and written communication skills
to handle large volume of inbound calls
to maintain service levels
- Able to
work in a team environment
- Standing, walking, and
sitting for long periods of time
- Use of
hands and arms to touch, lift, reach, etc.
to lift packages, boxes, files, and open filing cabinets and
to occasionally lift up to 10 lbs.
- This job
operates in a clerical, office setting
role routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines
Our comprehensive compensation package and benefit program
choice of medical insurance providers and plans, Dental insurance,
and Flexible spending accounts
matching 401(k) with a great vesting schedule
paid Life (family) & STD insurances, Vacation, Holiday & Sick
tax-free tuition reimbursement
comprised of three business units: Kaman Automation, Kaman Fluid
Power, and Kaman Industrial Technologies. We offer more than four
million items including bearings, mechanical power transmission,
electrical and automation, material handling, motion control, fluid
power and MRO supplies to customers in virtually every industry.
Additionally, we provide engineering, design, and support for
automation, electrical, linear, hydraulic and pneumatic systems as
well as belting and rubber fabrication, customized mechanical
services, hose assemblies, repair, fluid analysis, and motor
management. Offering products and solutions from more than 220
locations, our people are the foundation of our success. We
recognize that our ability to sustain our competitive advantage
rests among our talent. #KDG #KFP #KIT #KAI
Keywords: Kaman Distribution, Greensboro , Customer Service, Other , Greensboro, North Carolina
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