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Patient Engagement Agent Bilingual

Company: Cone Health
Location: Greensboro
Posted on: June 12, 2021

Job Description:

LOCATION: White Box, MCPS - Pat Engagement Ctr

CITY: Greensboro, NC


Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: varies | On Call: No


This position handles all first call resolution for the practices assigned to the call center. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee will assist with making referrals.


Required: High school diploma or equivalent


Minimum 1 year of related experience, Required

Preferred: prior practice scheduling, front office experience. May consider prior call center experience

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.

Keywords: Cone Health, Greensboro , Patient Engagement Agent Bilingual, Other , Greensboro, North Carolina

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