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Customer Service

Company: CORESTAFF Services
Location: Greensboro
Posted on: June 12, 2021

Job Description:

Customer Service Specialist ~ Greensboro, NC

Monday to Friday ~ 8am to 5pm ~ $21 to $23.75 per hour!!!

Our fabulous client is looking for a Customer Service Specialist with 5+ years experience. The role will start off remote and eventually transition into an in-office position.

  • Takes care of and settles customer complaints.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders/applications, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Will speak with internal/external customers to ensure the best service possible.
  • Consults with customers to obtain information and explain available services.
  • Investigates and corrects errors, following customer and company records.
  • Perform program data management activities as needed, including, running reports, updating data.
  • Adjusts complaints concerning billing or services rendered.
  • Refers complaints of product or service failure to appropriate departments for investigation.
  • Coordinates customers' service needs with other departments as required to ensure customer service.

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Keywords: CORESTAFF Services, Greensboro , Customer Service, Other , Greensboro, North Carolina

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