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Guest Relations Specialist - Pt Experience

Company: Cone Health
Location: Greensboro
Posted on: June 12, 2021

Job Description:

LOCATION: White Box, SW-Office of Patient Experienc

CITY: Greensboro, NC

JOB DETAILS:

Exempt: No | FTE: 1.0 (40 hours/week) | Schedule: Monday-Friday, 8:30am - 5:00pm | On Call: No

JOB SUMMARY:

The guest relations representative is accountable for assisting Cone Health sites and divisions with patient experience initiatives by conducting post-discharge calls, handling non-complex patient or visitor complaints, and rounding on patients as directed.

EDUCATION:

Required:

High School Diploma or equivalent

Preferred:

Associate degree

EXPERIENCE:

Required:

2-5 years' experience in a direct customer service role

Preferred:

Healthcare experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Required:

Drivers License | Valid Drivers License

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.

Keywords: Cone Health, Greensboro , Guest Relations Specialist - Pt Experience, Other , Greensboro, North Carolina

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