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PT Teller

Company: Summit Credit Union
Location: Greensboro
Posted on: June 12, 2021

Job Description:


Summit Credit Union, established in 1935, is a full service, $260 million credit union, currently employing 111 people with eight locations. Please refer to our website for more information.

PT Teller Winston Salem Branch and Greensboro Summit Avenue Branch . We are looking for service oriented professionals who are outgoing and friendly to assist members with financial transactions and inquiries, as well as promote the many products and services for the benefit of the member. Ideal candidates should exhibit strong customer service skills, be detail oriented, have proven computer skills and be able to work in a fast paced environment. MUST have cash handling experience. Teller experience is a PLUS.

These individuals will work Monday-Thursday Between 7:15AM-5:15PM and Fridays until 6:15PM.

Work site is 8210 W. Market Street Greensboro, NC 27409 and 800 Summit Avenue Greensboro, NC 27405

We offer a competitive salary with 401K and Pension Plan.

Job Requirements:

PURPOSE OF JOB: The Teller is responsible for handling members transaction request and inquires, as well as cross sell products and services for the benefit of the member and the credit union. In this position, it is expected that limited independent judgment/ decision making will be utilized while under direct supervision from the Branch Manager.

Must have a combination of education and/or experience necessary for the position

Must have an aptitude for meeting people, developing member confidence, and trust in our credit union

Must be able to demonstrate enthusiasm, patience, professionalism, confidentiality, and maturity

Must be able to converse with members to process multiple requests

Must be able to handle large amounts of cash with speed and accuracy

Must be able to present services in a knowledgeable manner, as this is a frontline position

Must have a neat and professional appearance

Credit Union achieving and maintaining the minimum monthly referral goals.

Maintain a working knowledge of work tools and systems


Perform within company standards, including, but not limited to:

Balancing Performance

Transaction Volume

Member survey results

Maintain a positive, professional attitude and a pleasant tone while dealing with members and co-workers

Take ownership of members requests and questions, follow up for resolution as a training opportunity

Maintain control of member transactions to ensure the transaction is completed accurately and efficiently and positively impact queue wait times

Review staff intranet for updated policy and procedure, rates, forms, and communications

Remain current on policies, procedures, systems, and services that are offered to provide efficient member service

Operate under and enforce credit union policies and guidelines

Up-sell credit union services and products to strengthen member relations with Summit Credit Union achieving and maintaining the minimum monthly referral goals.

Maintain a working knowledge of work tools and systems

Good credit required and no criminal history.

Keywords: Summit Credit Union, Greensboro , PT Teller, Other , Greensboro, North Carolina

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