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Member Service Representative

Company: Greensboro Municipal Federal Credit Union
Location: Greensboro
Posted on: June 12, 2021

Job Description:

Greensboro Municipal Federal Credit Union is seeking a dynamic individual to fill the position of Member Service Representative (MSR). This individual will be a first point of contact with our membership and will contribute to a warm, friendly atmosphere for member and guests. This individual will perform all teller functions, promote all credit union products, complete account maintenance, and open new accounts.

Duties and responsibilities will include but are not limited to:

  • Receiving members either in person or by phone
  • Greeting members and processing financial transactions according to procedure and regulations
  • Assisting with all account maintenance
  • Performing research requests and providing follow up for resolution
  • Opening accounts
  • Cross-selling all credit union products by providing member financial education
  • Maintaining a working knowledge of all credit union products, services, and promotions
  • Balancing daily according to procedure

Required Qualifications:

  • High school diploma or GED
  • Strong verbal and written communication skills
  • Comfortable with needs-based selling
  • Valid drivers license and transportation
  • Ability to work independently or as a team member
  • Interpersonal skills to include diplomacy, tact, and courteous manner
  • Ability to pass a background and employment credit check

Desired Qualifications:

  • Cash handling

Interested candidates should submit cover letter, resume, and salary requirements to careers@greensboromcu.org

Keywords: Greensboro Municipal Federal Credit Union, Greensboro , Member Service Representative, Other , Greensboro, North Carolina

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