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Patient Access Specialist

Company: The Moses H.Cone Memorial Hospital (Greensboro, N.
Location: Greensboro
Posted on: June 12, 2021

Job Description:



LOCATION: Elmsley, AmbSvc-Elmsley UC
CITY: Greensboro, NC

JOB DETAILS:
Exempt: No | FTE: 0.2 (8 hours/week) | Schedule: every other Saturday & Sunday, 8:00 AM - 4:00 PM | On Call: No

JOB SUMMARY:



The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.



Primary Responsibilities:



Engages patients throughout the registration process to create a welcoming and positive patient experience



Appropriate patient identification



Collecting accurate and thorough patient demographic data



Obtaining insurance information and verifying eligibility and benefits



Determining and collecting patient financial liability



Referring patients to a Patient Financial Resource Specialist as needed for assistance with financial counseling




EDUCATION:
Required: High school diploma or equivalent
Preferred: Associate Degree or Certification in Health Care Administration


EXPERIENCE:


Required: 1 year customer service experience in a healthcare or related setting required.



Preferred: Six months' patient registration experience & medical terminology preferred.






LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Preferred: Certification in Health Care Access (CHAA, CAA)

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our team at 866-266-3767 to request an accommodation.



Keywords: The Moses H.Cone Memorial Hospital (Greensboro, N., Greensboro , Patient Access Specialist, Other , Greensboro, North Carolina

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