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Documentation and Funding Specialist

Company: Volvo Group
Location: Greensboro
Posted on: June 12, 2021

Job Description:

This position will be responsible for preparing documentation and/or verifying the accuracy of documents prepared internally or by our dealer body, for all customer financing and programs offered by VFS. Requires follow up activity relating to the perfection of VFS security interest in equipment and collateral, titles and registrations, and insurance certification. Must ensure VFS contracts are accurately recorded for all retail financing activity, ensuring customer invoicing is timely and complete. Provide the highest level of customer service to VFS dealer body, Sales teams and all internal/external customers.

**Key Areas of Responsibility:**

+ Coordinate and direct the documentation and completion of contracts from credit authorization to funding.

+ Manage and audit documentation preparation and execution, including communications with dealers, customers, Sales and legal counsel.

+ Ensure accuracy of all contract package submissions.

+ Track and follow-up on any missing items ensuring documentation packages are ready for funding in a timely manner.

+ Record all retail financing transactions in the asset management system for prompt and accurate invoicing to the customer.

+ Manage and proactively support all customers, including but not limited to, VFS Dealers and Sales Teams by providing a superior level of service as well as a proactive and educational approach to industry issues and concerns.

+ Respond to customer inquiries in a timely manner, and investigate and resolve billing and contract issues as well as coordinate processes with respect to buyout and termination calculation requests.

+ Assist in perfecting security interest and/or titling for all equipment and collateral, including insurance certification.

+ Clear any outstanding post-purchase items in a timely manner.

+ Assist in training of District Finance Managers/Sales Teams and equipment dealers on the company's documentation and Funding requirements.

**Education**

+ BA/BS in Business or related field, or equivalent work experience in the financial services industry

**Experience**

+ 3-5 years progressive sales / customer service experience in the finance industry, preferably with some trucking and heavy equipment knowledge

+ Credit, accounting, or pricing knowledge, highly preferred

**Skills**

+ Excellent organizational skills, with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment

+ Strong interpersonal skills, including the ability to communicate transaction flows and documentation requirements to both internally and externally

+ Excellent negotiating skills

+ Strong written and verbal communication skills

+ Strong, cross-functional team player, with customer service focus

+ Demonstrated PC (MS Office) skills

**About us**

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers' uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group's leading brands - Volvo, Volvo Penta, UD Trucks, Terex Trucks, SDLG, Renault Trucks, Prevost, Nova Bus, Mack, Eicher, Dongfeng Trucks and Arquus.

**Volvo Financial Services** is the global financial solutions provider of the Volvo Group, supporting the Volvo Group brands with expert financial services. This includes providing customers and dealers with a full-range of offerings, such as financing, leasing, and insurance solutions. Our team of about 1,400 professionals are located in 45 countries worldwide. As a part of the Volvo Financial Services team, you will experience challenging assignments, gain international exposure, and interact with colleagues around the world in the Volvo Group.

**Auto req ID**

111181BR

**Entity**

Volvo Financial Services

**State/Province**

North Carolina

**City/Town**

Greensboro

**Employment/Assignment Type**

Regular

**Travel Required (Maximum)**

Occasional Travel

**Last application date**

09-Apr-2021

**Functional Area**

Commercial Finance

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran

Keywords: Volvo Group, Greensboro , Documentation and Funding Specialist, Other , Greensboro, North Carolina

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