Customer Service Representative (Remote)

Company: ResultsCX
Location: Greensboro
Posted on: June 10, 2021

Job Description:

Job Description Customer Service Representative Are you ready to reward yourself with a stable, fun and challenging career as a Customer Service Representative? At ResultsCX, we will invest in you and your career journey. You can expect exceptional training delivered by servant leaders that will help you exceed in your professional goals and provide essential tools that help you deliver exceptional customer experiences. Our employees are the cornerstone of our business and the reason we have been recognized for award winning service to the customers and communities in which we serve. How can I make a difference? As a Customer Service Representative your role will play an essential part of building customer loyalty, resolving customer issues and forging meaningful customer connections. What can you be doing that makes a difference? Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives love to help customers You will be giving instructions, answering questions, promoting a product or service, or resolving a customers complaints. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you How will you do it? Provide excellent customer service Communicate with customers over the phone, via email, and/or online chat Navigate a computer with multiple windows and screens Resolve any customer issues while providing an exceptional customer experience To join our team, you need: High school diploma or GED required Ability to type 25 words per minute Basic computer navigation skills and exceptional communication skills Positive attitude, strong work ethic and ability to thrive in a dynamic environment Any customer service experience a plus Why join The Results Companies team? Employee Performance Incentives Frequent Employee events Healthcare Benefits Medical, Dental, Vision, Paid Time Off 401(K) Paid Training Flexibility with scheduling ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state or local law. Company Description At ResultsCX, business as usual has never been our mission. We are customer experience experts, applying data-driven insights to continuously reinvent and reimagine the customer journey to meet the changing needs of our clients and their customers. Innovation is in our DNA. We design, build, deliver, and optimize digitally influenced customer journeys that help your brand achieve new heights in satisfaction, advocacy, and ROI. We believe the employee journey is every bit as important as the journey with you and your customers. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences for our clients. Were committed to the Servant Leadership philosophy and follow its practices to enrich the lives of our employees, operate a great organization, and create a more just and caring world.

Keywords: ResultsCX, Greensboro , Customer Service Representative (Remote), Other , Greensboro, North Carolina