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Community Navigator

Company: Children's Home Society of North Carolina
Location: Greensboro
Posted on: June 10, 2021

Job Description:


The Bilingual (Spanish) Community Navigator will partner with obstetric and/or pediatric practices in Guilford County to implement the universal screening process and offer these screenings to Spanish-speaking pregnant women and Spanish-speaking families with young children (child development). Working with partners in the Get Ready Guilford Initiative, the Community Navigator will implement universal screening approaches prenatally and at 12-, 24-, and 36-months.

Area of Responsibility

  • Connect with families at the specified points in time; review identified needs, risks, and strengths through predetermined universal screening tools and processes; work with families to explore options and interest in local resources and services; and refer families as needed.
  • Provide referrals and track follow up with families after the connection to community resources and receive feedback about the referral and service receipt process.
  • Work with families in a respectful, family-centered manner and to support successful connections to community resources.
  • Coordinate with practices to obtain consent for data collection and completion of initial screening and enter data gathered from Navigation touchpoints with clients/families.
  • Work with the planning team to develop measures related to acceptability of the process to families, providers, clinical and administrative personnel, and community programs.
  • Work with the navigation team to continued assessment of the navigator role, to enhance program expansion.
  • Communicate with the Get Ready Guilford Initiative about the ongoing development of the Navigation process by sharing feedback and recommendations.
  • Understand the role of evaluation in social services as well as community agency's resources and those agencies referral process for families.
  • Perform other duties related to department or division goals and projects as needed.


  • Display sensitivity to the service population's cultural and socioeconomic characteristics


  • Bachelor's degree required, BS or BA in human services field preferred
  • Bilingual in Spanish required
  • Five years of progressive experience in human services in the public sector, skill in interacting with families, medical providers, human service providers, and agency leaders.
  • Proven ability to take initiative, be proactive, and to work independently as well as in teams' environments.
  • Proven ability to engage and build relationships with families

Keywords: Children's Home Society of North Carolina, Greensboro , Community Navigator, Other , Greensboro, North Carolina

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