Posted on: June 10, 2021
Seeking an experienced customer service specialist in
Greensboro, NC for a large utilities company for a one year
Must have at least 5 years of customer service experience
Interacts with customers; gives information in response to
inquiries about accounts, products, and services.
- Takes care of and settles customer complaints. Answers
customers' questions regarding product or service and operation or
- Receives and processes orders/applications, provides
information concerning pricing, changes in service, discontinuance,
- Nature of products and services is at a level of complexity
that usually involves up to two years of directly related study,
training, and/or experience to acquire job know-how.
- May talk with internal/external customers by phone or in person
to ensure the best service possible.
- Consults with customers to obtain information and explain
- Investigates and corrects errors, following customer and
company records. Perform program data management activities as
needed, including, running reports, updating data.
- Adjusts complaints concerning billing or services
- Basic Software Skills
- Verbal Communication
- Customer support
- Basic Computer Skills
- Customer Service
- Years of experience: 5 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great
companies. Our experienced agents will listen carefully to your
employment needs and then work diligently to match your skills and
qualifications to the right job and company. Whether you're looking
for temporary, temporary-to-permanent or permanent opportunities,
no one works harder for you than Randstad.
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Keywords: Randstad, Greensboro , Customer Service, Other , Greensboro, North Carolina
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