Seeking a Workers Compensation Legal Assistant responsible for
managing the day-to-day legal casework for the firm in a
fast-paced, high-volume environment. Provides assistance to the
Workers Compensation Attorney(s).
We are proud to offer:
- Competitive Salary
- Medical and Dental insurance
- 401k plan
- Short-Term disability
- Employer paid Long-Term Disability
- Employer paid AD&D insurance
- 11 company paid holidays
- Paid time-off program
- Non-Exempt position
- Employer paid Wellness and Employee Assistance Programs
Essential Duties and Responsibilities include, but may not be
limited to, the following. Other duties may be assigned.
Exhibits a professional, courteous demeanor and provides
excellent customer service to Crumley Roberts' external and
Must be able to multi-task and handle tasks promptly and
professionally with all staff levels and the public.
Exemplifies outstanding client service skills and maintains
Must be able to multi-task and to effectively communicate,
multi-task, problem-solve and to overall handle tasks quickly and
tactfully with all staff levels and the public. Must be able to
adapt to the wide range of diverse internal and external
Communicates in accordance with, and understanding of,
applicable State Bar rules related to protected information,
confidentiality, and the unauthorized practice of law. Complies
with corresponding company policies and procedures.
Ability to effectively utilize available technology, including
computers, databases, portals, and software needed to successfully
Prepares legal and court documents; interfaces with the client
on non-legal issues relating to the management of the case; refers
legal issues to the appropriate attorney(s).
Conducts preparation for mediations and hearings; submits
appropriate information and legal forms/documents to the
appropriate organizations relating to workers compensation law.
Obtains pertinent case information and data from the client on
non-legal issues; analyzes, reviews, and prepares the
data/information into case relevant notes.
Maintains excellent client relations and interfaces with the
client according to procedure.
Obtains all pertinent information from clients to include
treatment status, doctor-appointment information, changes in
medical care and/or work status; documents and records information;
notifies attorney of any changes, concerns, or issues.
Notifies the attorney when forms, documents and/or other
pertinent information/material are received and completes any
necessary assigned tasks associated with these.
Manages and utilizes the checklist daily, maintaining due items
within operating procedure.
Processes mail daily to review any additional information
pertinent to the cases being managed; determines and enters any
necessary case notes for items received.
Interacts with the client to ensure that all appropriate
reports, records, and information to include, but not limited to,
medical records, bills, wages, insurance information, etc. is
received from the client in a timely manner.
Upon case settlement, confirms balances and expenses; prepares
the appropriate documents for review by the attorney and client;
follows up on executed settlement documents.
Interfaces with other team members to achieve office and
departmental goals; may provide back up to other team members,
including but not limited to client meetings and virtual
conferences, as designated by the Supervisor.
Performs other legal assistant duties as needed and/or required
by the Manager.
High school diploma or general education degree (GED) and
preferred 6 to 12 months legal office assistant, paralegal, or
customer service experience, or an equivalent combination of
education and experience. Bilingual (English/Spanish) preferred but