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Loan Expeditor I

Company: Arch
Location: Greensboro
Posted on: May 3, 2021

Job Description:

Supporting multiple business units, the Loan Expeditor I indexes all incoming loan documents that are faxed, scanned, or uploaded to Arch MI.  He/she ensures all documents are categorized correctly in the imaging system before the documents are released to the business units for use in their applicable business processes.  The incumbent follows established procedures and  escalates non-standard situations to the team lead or manager. 

 

Arch MI is a new and growing mortgage insurance company with a strong and global parent – Arch Capital Group Ltd.  If you’re interested in joining a dynamic company and working with a team of motivated, high caliber people, apply today and come grow with us!


  1. Categorizes loan documents quickly and accurately in indexing system for multiple business units, each with their own set of document categories. Achieves minimum standards for turnaround time, productivity and data accuracy.
  2. Performs accurate and timely indexing of loan documents, which will allow the business units to significantly increase productivity because the files are delivered in the same consistent format every time.
  3. Analyze documents, making decisions and solving routine problems related to accurate recognition of loan documents and loan registrations/Certificate #’s.
  4. Researches existence of the loan in various Arch MI systems and creates new data records in Arch MI Systems of Record if a corresponding data record for the documents does not already exist. 
  5. Identify the type of transaction being requested/submitted by the customer to determine if/how new records should be created in Arch MI Systems of Record or if existing records should be updated.
  6. Index files/documents delivered via FTP or email for multiple business areas.
  7. Process daily work using several ARCH MI computer systems opened simultaniously as well as managing requests for multiple business units.
  8. Adheres to performance standards for productivity, quality, and turnaround time and data accuracy.

Knowledge & Skills:

  1. Mortgage loan document recognition preferred.
  2. Ability to learn new concepts quickly and apply them consistently and accurately.
  3. Understanding of basic office protocol, policies and procedures.
  4. Ability to effectively communicate with internal customers.
  5. Strong organizational skills.
  6. Flexible to changing priorities quickly and often.
  7. Type a minimum of 35 wpm
  8. Ability to use office equipment.
  9. Basic computer skills, previous data entry skills are preferred.

Knowledge & Skills:

  1. Mortgage loan document recognition preferred.
  2. Ability to learn new concepts quickly and apply them consistently and accurately.
  3. Understanding of basic office protocol, policies and procedures.
  4. Ability to effectively communicate with internal customers.
  5. Strong organizational skills.
  6. Flexible to changing priorities quickly and often.
  7. Type a minimum of 35 wpm
  8. Ability to use office equipment.
  9. Basic computer skills, previous data entry skills are preferred.

Required knowledge and skills would typically be acquired through a High School diploma/GED and 6 months-1 year related experience.


About Our Company

Arch Mortgage Insurance Company is the flagship U.S.-based mortgage insurer of Arch Capital Group Ltd., a leading insurance and reinsurance company operating through its subsidiaries worldwide. Based in Greensboro, North Carolina, our company is committed to our employees and our customers.  Our Total Rewards package offers competitive pay and valuable benefits.  Plus you’ll have access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth.

Keywords: Arch, Greensboro , Loan Expeditor I, Other , Greensboro, North Carolina

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