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ServiceNow Administrator

Company: TEKsystems
Location: Greensboro
Posted on: February 22, 2021

Job Description:

Description:Our client is looking for a ServiceNow System Administration to work directly with stakeholders through catalog configuration and providing day to day responsibilities. Actively and consistently supports all efforts to simplify and enhance the customer experience.Client wants someone to assist with setting up users and profiles; moves, adds, changes to core modules, custom reporting. Within ServiceNow they are utilizing the following capabilities: HR implementation, ITSM roadmap, incident, problem, change, configuration, knowledge, ITBM, asset management. Assists in review and revision of documentation of processes, procedures, policies and provides support as required for other areas affecting IT Operations, Infrastructure and IT Service Managements. They will partner with another Administrator and Manager in this role along with other business partners to manage administration aspect of ServiceNow. They need someone that has the ability to set up user profiles; move, add, and make changes on modules and applications. They will possibly be responsible for looking into metrics and later on down the road software asset management.30%- group admin, setting up groups and designing30%- building service catalogs30% misc. tasks- i.e. assisting with asset managementSkills:ServiceNow, Catalogs, ServiceNow AdminTop Skills Details:1. ServiceNow Administrator ( required to have Certified System Administration Certification)- provide day to day activities performed2. Service Catalog Experience- number of Service Catalog items built and details about the most complex one3. Great Communication/ Communicator4. Any experience in managing Service Level Agreements and reporting with performance analytics experience5. Understanding of various infrastructure components6. Experience in working directly with stakeholders to build catalog item and portal changes.ITIL is a plus.Additional Skills & Qualifications:Not looking for a developer or anyone to work on the backend, they use Cognizant for that as Cognizant is their ServiceNow partner and handles all the development with ServiceNow.*Our client cannot sponsor at this time*About TEKsystems: We''re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That''s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.by Jobble

Keywords: TEKsystems, Greensboro , ServiceNow Administrator, Other , Greensboro, North Carolina

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