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Senior Technical Product Manager

Company: Collage.com
Location: Greensboro
Posted on: September 13, 2020

Job Description:

Collage.com’s mission is to make custom products easy for everyone, by creating fantastic software and providing excellent customer service. Collage.com is a 100% employee-owned, profitable, bootstrapped company with about 60 employees that has rapidly grown from $4 to $50 million in annual revenue since 2013.  We sell an expanding variety of photo and home products, including photo blankets, photo books, canvases, pillows, and more. Collage.com has appeared more than a dozen times on ABC’s “Good Morning America” and three times on “The View.” We’ve also appeared multiple times on the “TODAY Show,” along with mentions in BuzzFeed , Mashable , AARP: The Magazine , the Associated Press , and more. We are seeking ambitious, nice individuals to join us in our quest to bring great custom products to the world. Learn more about working at Collage.com .

We are seeking a Senior Technical Product Manager to join our growing product team here at Collage.com. Our ongoing product goal is for every customer to have an outstanding experience designing and ordering photo products and this position will play a critical role in the continued achievement of that goal. This position will work closely with a team of engineers on the optimization of our technical infrastructure as well as integrations with our print partners and other third parties. Most importantly, the Senior Technical Product Manager will be improving the speed and depth of our ability to deliver value to our customers and provide them with an experience they’ll love.

Our Product Team Values We believe in developing a great product through a deep understanding of our users with a variety of qualitative and quantitative methods, creative use of technology, exemplary design, and an open mindedness to new ideas.

We believe that the whole product team - engineers, designers, and product managers - should be actively empowered to contribute to product development.

We believe in the lean approach of cheaply and quickly validating assumptions with evidence, and iterating quickly.

We are committed to improving the lives of our customers and providing the best possible work environment for our team members.

Responsibilities Lead and collaborate closely with a product team consisting of dedicated engineers.

Manage and carry out research to identify, understand, assess, and present technical problems and new opportunities.

Draft, collect feedback on, and finalize requirements docs and functional specifications for projects to be built by the engineering team.

Manage and prioritize a backlog of issues, as well as run biweekly sprints with the engineering lead.

Work cross-functionally with other product teams, marketing, physical product team, customer service, and others as needed. Effectively manage dependencies to ensure that the right steps are taken in the right order.

Clearly communicate ideas, expectations and progress with stakeholders and with the company as a whole.

Qualifications 5+ years experience in product management or relevant position is preferred but we are open-minded and more interested in the quality of experience than the years of experience.

Successful experience collaborating with engineers, designers, and researchers preferably with a focus on consumer software.

Experience putting lean methodologies into practice: capable of finding creative ways to quickly validate assumptions underlying both problems and solutions.

A healthy level of skepticism and an analytical nature: ability to quickly absorb and analyze unfamiliar information to make decisions that are supported by sound evidence.

Experience with data analysis and/or leading highly technical teams and projects, and working across organizations on complex integrations are a plus.

401(k) plan, home internet reimbursement, and $3,000 / year in free Collage.com products plus employee discount for friends and family.

Collage.com pays 100% of the premium for full health, vision and dental insurance coverage for you and your family in a high-quality Blue Cross Blue Shield PPO plan.

Flexible work schedule and unlimited vacation policy (work hard and take time when you need it).

We’ll pay for computer and home office equipment (within reason) that will help you work better.

The Interview Process The goal of our interview process is to identify people who will be a good fit for our company and are talented, ambitious individuals within their craft. Because you will be working remotely, all of our interviews are done remotely. We look for candidates with good written and verbal communication skills who embody our company values (which can be found on our careers page).

During the interview process, you will:

Speak to a member of our talent acquisition team which will be mostly an experience and values/culture fit assessment

Speak with our VP of Product

Complete a take home challenge that is intended to emulate your actual work environment

Speak with a Senior Product Manager

Speak with both of our founders/CEOs of the company

We believe in transparency, and will give you the opportunity to speak with anyone else you’d like to meet before accepting an offer. You are making an important decision, and we want to make sure you are fully committed to joining our team.

What interests you about working for Collage.com?  *

Will you now or in the future require visa sponsorship of any kind?  *

How did you hear about this job?  *

If you would like to share it, what is your desired salary range?

Keywords: Collage.com, Greensboro , Senior Technical Product Manager, Other , Greensboro, North Carolina

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