Parts Manager
Company: Tri-Lift Industries Inc
Location: Raleigh
Posted on: March 17, 2026
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Job Description:
Description: JOB SUMMARY The Parts Manager is responsible for
the development and administration of an effective branch parts
operation. The position requires a team player that can build
positive relationships with co-workers and customers. Supervises
and coordinates activities of the branch parts associates to ensure
that all activities meet the tests and standards of the mission,
vision, values and is completed in an efficient, safe and
profitable manner. Specific responsibilities are the training and
monitoring of the performance of the parts team at their location.
Additional responsibilities include maintaining solid vendor
relationships, running reports, and other duties as assigned by the
corporate parts manager. Duties & Responsibilities: The following
responsibilities are subject to change according to workload and
changes within the dealership. Additional duties or job functions
that can be performed may be required as deemed necessary by the
Corporate Parts Manager, Vice President and President. Supervision:
Train, motivate and supervise subordinates in daily tasks
monitoring efficiencies. Delegate duties as and when necessary.
Conduct yearly performance appraisals when due. Planning of
PTO/Vacation etc. Recruiting, hiring and termination as necessary.
Customer Growth: Maintain good customer relationships to exceed the
customers’ expectations. Grow customer database utilizing all tools
available. Inputting all information in CRM Database SUGAR being as
detailed as possible. Make outgoing Phone sales/Cold Calls
procuring new customers and business for Parts Department. Pass on
any leads obtained for other departments (Sales, Service, Rental,
Training, Allied) Visit current customers as well as prospects.
Inventory: Manage inventory ensuring stock levels are maintained
and are accurate. Monitor off site warehouses including field
service technician inventories. Work towards achieving
manufacturers stock to emergency ratio. Reduce slow moving/obsolete
inventory. Process where applicable ‘yearly parts return’ to
manufacturers. Oversee and co-ordinate yearly Inventory counts.
Maintain lost and found ticket throughout the month.
Budget/P&L: Manage daily branch activities to achieve desired
profit margins outlined in yearly budget. Daily Tasks: Answer
Incoming phone calls of both internal and external customers,
documenting all calls. Maintain email in box processing all mail as
soon as possible. Research quotes for external and internal
customers. Process all orders promptly and efficiently. Co-Ordinate
and track the return of warranty parts to manufacturers/vendors.
Work with Corporate warranty controller. Store and ensure
safekeeping of specialized tools and equipment for lap top
diagnosis (Linde/ Clark Cables etc.) Keeping track of
outgoing/incoming equipment. Housekeeping of warehouse and parts
areas. Assist with general cleanliness of Dealership emptying of
office trash cans, vacuuming entire office, clean bathrooms.
Requirements: Competencies: Solid reading skills – must be able to
read orders/match orders on shipping tickets to items picked. Basic
math skills and reasoning skills. Ability to understand and execute
instructions. General understanding of the warehouse and footprint
Physical Requirements: Able to move/lift up to 50 lbs. unassisted
Able to withstand temperatures in a typical warehouse environment
Position spends some amount of time standing, walking, lifting,
pulling and pushing Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth
perception and ability to adjust focus. TRI Compensation details:
65000-75000 Yearly Salary PIaf1dca617f9f-25448-38830520
Keywords: Tri-Lift Industries Inc, Greensboro , Parts Manager, Logistics, Transportation & Drivers , Raleigh, North Carolina
