Inside Sales Representative - Compression Technologies and Services
Company: Ingersoll Rand
Posted on: November 11, 2019
At Ingersoll Rand we are passionate about inspiring progress around
the world. We advance the quality of life by creating comfortable,
sustainable and efficient environments. Our people and our family
of brands-including Club Car-- , Ingersoll Rand-- , Thermo King-- ,
Trane-- , American Standard-- Heating & Air Conditioning and ARO--
- work together to enhance the quality and comfort of air in homes
and buildings; transport and protect food and perishables; and
increase industrial productivity and efficiency. We are a global
business committed to a world of sustainable progress and enduring
results. For more information, visit www.ingersollrand.com .
Ingersoll Rand is a diverse and inclusive environment. We are an
equal opportunity employer, dedicated to hiring a diverse
workforce; including individuals with disabilities and United
States qualified protected veterans.
This position is the entry-level selling position in a customer
center which gains the necessary communication, selling,
negotiation, and technical skills to transition to outside sales.
Role includes sales support from the time of inquiry to delivery,
which requires parts identification, quoting, order
confirmation/purchase order receipt, pricing, order processing,
expediting, and problem solving. Inside sales specifically focuses
on cold-calling, inactive accounts, and competitive equipment. As
the ISS Representative becomes more experienced, he/she is able to
continue to support the outside sales force with more depth in lead
generation, market intelligence, and contact with current
customers. For the most experienced, they may be assigned to
Special Projects, which require hands-on supervision of highly
complex orders or those that require significant coordination with
- Proactively contacting current and potential customers to
generate sales of compressed air products, services, and parts.
Generate quotes and follow up with customers and outside sales team
to ensure quotes successfully transition to orders. Manage these
orders to ensure delivery schedule is achieved. Act as key customer
contact to provide information to customers on complete sales cycle
from quote through delivery. Target inactive and competitive
accounts for conversion. Develop, sell, and convert accounts to
recurring revenue service contracts. Utilize parts program to
- Mentor peers and share best practices with those less
experienced as needed.
- Manage inventory to stocking levels. Ensure the order process
is complete and error-free.
- Manage outside purchases and product transportation expenses
effectively and efficiently.
- Ensure environmental, health and safety compliance. Operate
forklift within compliance.
- Ensure that all paperwork, purchase orders, rental agreements,
etc. are maintained to respond to customer inquiries timely and
ensure internal process requirements.
- Prepare all sales and activity reports, presentations, studies
and research as requested.
- Associates Degree required; Bachelor's Degree preferred.
- Excellent communication skills
- Customer service focus - understand the need, solve problems,
and respond in an efficient manner
- Organizational skills - ability to manage time and
- Proficiency in Microsoft Office computer applications required;
ability to navigate internal software programs will be needed after
- Physical Qualifications: The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this job, the employee is regularly
required to use hands to finger, handle, or feel, reach with hands
and arms, and effectively communicate with others. The employee
frequently is required to walk and stoop, kneel or crouch. The
employee is occasionally required to stand, sit, and climb or
balance. (Forklift mounting and operation) The employee must
regularly lift and/or move up to 50 pounds and occasionally lift
and/or move more than 75 pounds. This position works in a typical
parts store/warehouse environment.
We are committed to helping you reach your professional, personal
and financial goals. We offer competitive compensation that aligns
with our business strategies and comprehensive benefits to help you
live your healthiest. We are committed to building an inclusive and
diverse culture that engages as well as values the different
backgrounds and experiences of our employee, which, in turn, spurs
innovation, generates creative solutions and enhances our customer
If you share our passion for inspiring progress-for bringing about
bold shifts in how people, economies and societies operate-then you
belong with Ingersoll Rand. Progress begins with you.
Keywords: Ingersoll Rand, Greensboro , Inside Sales Representative - Compression Technologies and Services, IT / Software / Systems , Greensboro, North Carolina
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