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Inside Sales Specialist - Technical

Company: Eagle Equipment
Location: Greensboro
Posted on: August 15, 2019

Job Description:

Eagle Equipment (www.eagleequip.com) is looking for a full-time, inside sales position to join the team! Eagle Equipment has been a trusted source in the automotive industry since 1954, offering a full line of automotive shop equipment. We specialize in any type of equipment needed for an auto repair shop but specialize in our above ground car lifts and tire service equipment. We welcome applicants who are familiar with this type of equipment. Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts. Offer product recommendations based on customer's needs. Work with clients to create solutions for their needs and consult through the entire sales process, making sure that they ask the correct probing questions to understand what they need. This position focuses on qualifying leads, offering accurate product information and giving a high level of customer service. This position must be detailed-oriented, have good communication skills and have mastered the ability to close a sale. To be successful in this role, you must be energetic, well-spoken, well-written and eager to close sales. You must be detail-oriented and able to produce accurate quotes to meet the customer's specifications. You must be a team player. You must have a positive attitude. Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations. Communications: followup on online leads from multiple sources (BuyerZones, online orders, online requests). Available to handle a large about of inbound calls. Understands client needs and offers solutions and support. Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features. Become experts on our products, services and capabilities within our industry. Creates and maintains database of prospect clients, clients and contacts within Salesforce with accurate and updated information. Professional communications (Customer quotes, system notations, emails, phone etiquette, etc.). Follows all sales processes as defined by management. Answers potential client questions and follow-up call questions. Maintains and improves quality results by following standards; recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Builds pipelines with potential customers and nurtures the relationship through follow up processes on open quotes until completion (Closed Won or Closed Lost). Represents the company with a professional and positive demeanor, offering excellent customer service. Closing sales and working with clients through the closing process. Inside Sales Requirements and Qualifications Comfortable talking to new people all day. Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers in a professional manner. The ability to learn technical data Is detailed-oriented in everything they do. Driven to learn and grow. Persuasive and goal-oriented. Self-motivated and self-directed. Possesses an energetic, outgoing, and friendly demeanor. Able to multitask, prioritize, and manage time efficiently. In-depth understanding of company services and its position in the industry. Tenacity to handle rejection and continue on with a positive attitude. Knowledge of sales process from initiation to close. Comfortable with 'leading the call' and asking for the sale. Ability to work independently or as an active member of a team. Previous experience in outbound call center, inside sales experience, or related sales experience preferred. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred. Job Type: Full-time Starting Salary: $32,000.00 /year + Commission

Keywords: Eagle Equipment, Greensboro , Inside Sales Specialist - Technical, IT / Software / Systems , Greensboro, North Carolina

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