Technical Support Analyst
Location: Charlotte
Posted on: June 23, 2025
|
|
|
Job Description:
Genesis10 is seeking a Technical Support Analyst for a 14 month
contract position with an insurance company located in Charlotte,
NC. This role is 5 days a week, onsite to start. Compensation:
$20.00 - 22.00 per hour. Summary: Genesis10 is searching for a
talented and passionate Technical Support Analyst to join our
fast-growing New York office. The position is responsible for
providing technical assistance and end-user support related to
computer systems, hardware, and applications. Responsibilities:
Provides first-level technical support at various levels of
expertise and responsibility. Includes support of Home Office and
Field hardware, password support, software, applications, and
networks. Supporting users via chat, phone, and in-person support
within the home office. Provides analysis and research needed to
resolve the issues presented to the Service Desk. Qualifications:
Problem-Solving Critical Thinking Ability to work under pressure
Quick to learn new skills and technologies Only candidates
available and ready to work directly as New Journey/Genesis10
employees will be considered for this position. Able to work as a
W2 employee of Genesis10 (no corp to corp) If you have the
described qualifications and are interested in this exciting
opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in
the U.S. by Staffing Industry Analysts for six consecutive years,
Genesis10 puts thousands of consultants and employees to work
across the United States every year in contract, contract-for-hire,
and permanent placement roles. With more than 300 active clients,
Genesis10 provides access to many of the Fortune 100 firms and a
variety of mid-market organizations across the full spectrum of
industry verticals. For contract roles, Genesis10 offers the
benefits listed below. If this is a perm-placement opportunity, our
recruiter can talk you through the unique benefits offered for that
particular client. Benefits of Working with Genesis10: Access to
hundreds of clients, most who have been working with Genesis10 for
5-20 years. The opportunity to have a career-home in Genesis10;
many of our consultants have been working exclusively with
Genesis10 for years. Access to an experienced, caring recruiting
team (more than 7 years of experience, on average.) Behavioral
Health Platform Medical, Dental, Vision Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance 401K Sick Pay (for applicable
states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote
opportunities available For multiple years running, Genesis10 has
been recognized as a Top Staffing Firm in the U.S., as a Best
Company for Work-Life Balance, as a Best Company for Career Growth,
for Diversity, and for Leadership, amongst others. To learn more
and to view all our available career opportunities, please visit us
at our website. Genesis10 is an Equal Opportunity Employer.
Candidates will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. INDGEN10
Keywords: , Greensboro , Technical Support Analyst, IT / Software / Systems , Charlotte, North Carolina
