ServiceNow Developer - Hybrid

Company: Viva USA Inc.
Location: Raleigh
Posted on: May 3, 2025

Job Description:

Title: ServiceNow Developer - Hybrid

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.












Mandatory skills:


ServiceNow,
Web applications, networks, protocols, email, SMTP, POP3,
ITIL v3 methodologies, IT architecture,
relational databases,
Web Technologies, XML, HTML, JAVA Script, AJAX, CSS, HTTP,
Active Directory, eDirectory, OpenLDAP,
ServiceNow applications, ServiceNow solutions, ServiceNow platform, ServiceNow modules, ServiceNow configurations, customizations, integrations, ServiceNow development, administration,
design, workflow creation, custom scripting,
incident management, change management, problem management, coding standards, testing procedures, change management processes,
web services, APIs, integration tools,
debugging, troubleshooting problems, scripts, workflows, integrations, system upgrades, maintenance activities











Description:

We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance

Key Responsibilities:
Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.
Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.
Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.
Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.
Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.
Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.
Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

Skill - Required / Desired - Amount of Experience

Proven ServiceNow experience - Required - 3 Years
Web applications, networks, protocols and email (SMTP, POP3) - Required - 3 Years
Basic understanding of ITIL v3 methodologies - Required - 3 Years
Understanding of enterprise IT architecture - Required - 3 Years
Working knowledge of relational databases - Required - 3 Years
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) - Required - 3 Years
Impeccable time-management and record keeping - Required - 5 Years
The ability to take complex end-user requirements to code - Required - 5 Years
A positive can-do attitude & willingness to learn - Required - 5 Years
A strong personal commitment to quality service - Required - 5 Years
The ability to work independently and with a team - Required - 3 Years
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. - Required - 3 Years
Excellent communication - Required - 5 Years

Notes:
There will be times when this position will be required for on-site meetings in the client area, but most of the work will be remote. The candidate will need to reside, preferably within commuting distance to Raleigh.









VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Binodh M.T, Phone : (408) 709 3343, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com
Remote working/work at home options are available for this role.

Keywords: Viva USA Inc., Greensboro , ServiceNow Developer - Hybrid, IT / Software / Systems , Raleigh, North Carolina