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Duke SAP RTA

Company: Alorica
Location: Greensboro
Posted on: August 31, 2020

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs responsible administrative and clerical support to the Operations Director of a call center. Work includes office administration and event planning. Work is performed under direct supervision. JOB RESPONSIBILITIES bull Assist Operations Director with daily administrative and clerical duties including scheduling of meetings, expense reports, financials, event planning, and other similar duties bull Assist in coordinating employee events and activities at centers to improve morale of center employees bull Coordinates events to raise awareness of local and national non-profit organizations coordinates collection of employee donations to organization bull Completes purchase orders for office supplies, event decorations, and other similar materials bull Creates and distributes center-wide communications, promotional materials, and others notifications of upcoming events and activities bull Manage headset inventory of agents bull Manages and updates site specific Intranet with pertinent updates and announcements bull Coordinates the monthly birthday announcements and activities bull Schedule and coordinate regular Center Operations Team meetings bull Complete expense reports for Center Operations Team bull Communicate and maintain effective working relationship with vendors and clients bull Acts as point of contact in absence of Operations Director OTHER RELATED DUTIES bull Coordinate travel arrangements for Center Operations Team bull Other duties as assigned JOB REQUIREMENTS Minimum Education and Experience bull High School Diploma, GED, or equivalent degree bull Three or more year's administrative support, preferably in a call center environment reporting to management Knowledge, Skills and Abilities bull Significant knowledge (3 years) working with Microsoft Office software (Word, Power Point, Excel, Outlook) bull Ability to effectively organize work and priorities bull Ability to develop and maintain effective working relationship bull Ability to manage multiple tasks and priorities simultaneously bull Ability to communicate effectively both orally and in writing Work Environment bull Constant work in a climate-controlled call center environment bull Frequent work out doors bull Some exposure to dust, cold and hot temperatures, sun, wind, and rain Physical Demands bull Frequent use of a computer and other office related equipment bull Constant repetitive use of hands and fingers bull Must be able to lift, bend, climb, bend, stoop, reach, etc. ABOUT ALORICA Equal Opportunity Employer - VeteransDisabled

Keywords: Alorica, Greensboro , Duke SAP RTA, IT / Software / Systems , Greensboro, North Carolina

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