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Contact Center Developer

Company: Lincoln Financial
Location: Greensboro
Posted on: May 16, 2020

Job Description:

Alternate Locations: Greensboro, NC (North Carolina)

Relocation assistance is not available for this opportunity.

Requisition #63831

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas - Life Insurance, Annuities, Retirement Plan Services and Group Protection - focus on supporting, preserving and enhancing over 17 million customer's lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees' futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Role
Lincoln National Corporation, Greensboro, NC, seeks a Contact Center Developer to develop and implement software applications within the Genesys platform that support multiple contact centers across various lines of business. Utilize Google Dialog Flow to create conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT (Internet of Things) devices. Provide guidance in setting specific design standards and implement technologies across multiple platforms. Develop a roadmap to implement latest technologies within Genesys and other platforms. Develop specific requests from multiple lines of business to integrate within Genesys and Verint. Develop CRM tools that leverage Java and perform in a Scrum Agile environment with daily stand-ups. Utilize Java and J2EE to design, code, test and implement enhancements and modifications across multiple platforms. Utilize Amazon Web Services (AWS) to provide on-demand cloud computing platforms and APIs. Using Spring Cloud in Netflix OSS for building distributed systems through autoconfiguration and binding to the Spring Environment and other Spring programming model idioms. Configure the common patterns within applications components using Eureka for Service Discovery, Hystrix for Circuit Breaker, Zuul for Intelligent Routing and Ribbon for Client Side Load Balancing. Write SQL queries to extract data from databases. Use Spring and Hibernate to develop Web Apps and Web Service within a Java framework. Utilize Angular to build web applications. Requirements: Bachelor's degree (or foreign equivalent) in Computer Science or a closely related field and 5 years of experience using Java and J2EE to develop software applications. Experience must include: 4 years using Spring and Hibernate to develop Web Apps and Web Service within a Java framework; 3 years utilizing Angular to build web applications; 3 years writing SQL queries to extract data from databases; and 2 years configuring the common patterns within applications and building large distributed systems with Spring Cloud in Netflix OSS components using Eureka for Service Discovery, Hystrix for Circuit Breaker, Zuul for Intelligent Routing and Ribbon for Clien Side Load Balancing. Apply to https://jobs.lincolnfinancial.com & use Req ID 63831
This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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Keywords: Lincoln Financial, Greensboro , Contact Center Developer, IT / Software / Systems , Greensboro, North Carolina

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