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Community Solutions/Customer Service, Rep 1 - Multiple Posit

Company: Spectrum
Location: Greensboro
Posted on: October 12, 2018

Job Description:

Community Solutions/Customer Service, Rep 1 Req# 227069BR - Class starts 11/9/18 JOB SUMMARYThe Community Solutions Representative provides basic customer support related to Bulk/MDU Spectrum Services. The successful Community Solutions Representative will have an in-depth knowledge of the Company's Bulk/MDU offerings, technical requirements and billing information. The Community Solutions Representative will provide account management support in a manner consistent with Charter's policies, procedures and quality standards. Works under general supervisionTechnical Support Rep (Internet/Phone)Req# 226856BR- Class starts 10/26/18 Position SummaryThe Technical Support Tech talks with customers by phone and/or email to resolve data problems and troubleshoots video, HSD (High Speed Data), digital phone and data services. Own all customer issues presented to you while acting as the customer's liaison into the company.Please apply online at https://jobs.spectrum.com News & Record. Keywords: Community Solutions/Customer Service, Rep 1 - Multiple Positions, Location: Greensboro, NC - 27409

Keywords: Spectrum, Greensboro , Community Solutions/Customer Service, Rep 1 - Multiple Posit, Hospitality & Tourism , Greensboro, North Carolina

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