Front Desk Agent
Company: Island Hospitality Management
Location: Durham
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Our team is looking
to add an upbeat Full-time AM/PM Front Desk Agent to manage all
aspects of front desk operations and be a key person of reference
for our guests and vendors. To be successful in this role, you will
need to extend professionalism and courtesy, have outstanding
communication skills, and have the ability to work in a fast-paced
environment. This position may require flexible scheduling
availability. Requirements: Job Requirements: Check-in/Check-out
hotel guests Process all payments according to established hotel
requirements Provide information and assistance to all guests and
vendors Prepares all necessary reports during each shift for the
management team Job Qualifications: Highly motivated team player
with strong initiative and desire for achievement Must be effective
in handling problems in the workplace including anticipating,
preventing, identifying, and solving problems as necessary Ability
to work well in stressful situations Readily available and
approachable for all guests while providing excellent guest service
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. While performing the duties of
this job, the employee is regularly required to stand, sit or walk
for an extended period of time. The number of hours you will be
scheduled to work during the week is variable and is based on guest
occupancy, season, staffing and other factors. Island Hospitality
is unable to guarantee a specific number of work hours per week.
Training: Island Hospitality is committed to employee development
and displays that commitment with a formalized training and
development program providing a clear path for any employee with a
desire and aptitude to thrive in the hospitality business. As team
members join Island Hospitality from other organizations they too
can build on that prior experience and find further growth
opportunities within our company by utilizing the tools and
resources offered. Team Member Wellness Program: How We Thank You
For All You Bring To The Team Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance HSA &
FSA plans available! Dependent care FSA Identity Theft Protection
Insurance Commuter benefits including transit & parking Pet
Insurance PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program Wellness Subscriptions including access
to gyms, financial planning, counseling, and legal services Paid
Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM
Matches 100% up to 3% of your salary and an extra 50% on the next
2% of your salary. 401(k) is fully vested upon the first
contribution Rewarding Hard Work: Incentive based bonus program
Free room nights at our hotels and employee discounts within your
hotel brand Discounts for friends and family within your hotel
brand Team Member recognition and bonus Discounted tickets to theme
parks, musicals, movies, and more through Tickets at Work Career
Growth through our in-house training program with a path
personalized to your desired goals Referral bonus program to ANY of
our locations Equal Opportunity Employer Island Hospitality uses
E-Verify to confirm work authorization in all municipalities where
it is required by law.
Keywords: Island Hospitality Management, Greensboro , Front Desk Agent, Hospitality & Tourism , Durham, North Carolina
