Houseman/Housekeeper

Company: StepStone Hospitality
Location: Charlotte
Posted on: May 8, 2024

Job Description:

We are looking for an ambitious and fun individual to join our hard-working housekeeping and maintenance team at The Holiday Inn Express & Suites- Ballantyne. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work! Supply own cleaning cart with appropriate supplies for shift. Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms. Clean and mop floors according to proper procedures using any safety equipment necessary. Restock shelves with paper supplies and restock room cleaner caddies daily. Put away all incoming supplies and deliveries. Move and arrange furniture and turn mattresses as required during general cleaning. Deliver excellent customer service. Create daily job lists and record all serviced rooms. Maintain equipment in good condition. Report on any shortages, damages or security issues Handle reasonable guests' complaints/requests and inform others when required. Move and arrange furniture and turn mattresses as required during general cleaning. Comply with health and safety regulation and act in line with company policies and licensing laws. Requirements Skills to be successful in this role would include: Ability to work independently and remain motivated. Smile Proven working experience in relevant field. Helpful with customer service Professionalism along with speed and attention to detail

Keywords: StepStone Hospitality, Greensboro , Houseman/Housekeeper, Hospitality & Tourism , Charlotte, North Carolina