Manager Clinic Site I
Company: Cone Health
Location: Greensboro
Posted on: April 16, 2024
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Job Description:
Manager Clinic Site I
ID
2024-22204
Location
Elmsley
Work Location
US-NC-Greensboro
Division : Name
Ambulatory
Department : Name
AmbSvc - Elmsley
Category
PROFESSIONAL/MNGMNT
Position Sub-Category
PROFESSIONAL/MNGMNT
Position Type
Full Time (40 hours/week)
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
1.00
Workforce Status
Onsite
Work Hours
40.00
Provider Schedule (specific schedule)
Mon-Fri, 8-5
On call Required
No
Sub Category
Professional/Management
Overview
Talent Pool: Professional/ManagementThe Site Manager will manage
the day-to-day operational aspects of a practice. The Site Manager
will also manage requests from site or CHMG leadership, and will
ensure that requests are communicated and implemented effectively
in the practice.
Responsibilities
Accountable Leader/Communication: Meets all system requirements
necessary for position, including using email; attending meetings
as necessary, etc. Keeps up with network or service line (e.g.,
Cone Health Medical Group, Physician Network, Cone Health Cancer
Center) and System initiatives and communicates to staff and
providers in a positive way. Manages the network of conversations
in daily work so that there is constant communication.
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Employee Engagement/Talent Development: Seeks guidance regarding
all human resource regulations. Uses behavioral based interviewing
when recruiting staff to assure proper fit. Achieves timelines
regarding mandatory employee initiatives such as orientation,
evaluations, clinical competencies, CBL's, etc. Supervises all
office personnel. Coordinates schedules for both providers and
staff.
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Finance: Able to understand practice financials. Assists leadership
in the annual budget process and ongoing actual vs. budget
analysis. Uses Kronos, Lawson, Works and other financial systems to
perform payroll, accounts payable, credit card, etc. functions.
Leads practice in accounts receivable management, including work
queues and TOS collections. Knows when and how to request help from
Director, accountant or financial analyst.
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Quality and Safety Leader: Uses tools to achieve meaningful use
goals. Incorporate ACO goals into daily work as directed by
leadership and providers. Achieves clinical competencies for all
required staff. Coordinates audits from Quality and Safety Leader:
Uses tools to achieve meaningful use goals. Incorporate ACO goals
into daily work as directed by leadership and providers. Achieves
clinical competencies for all required staff. Coordinates audits
from outside vendors/payers. Assists staff and providers with
achieving quality measures by checking measures and seeking
guidance when measures are below goals.
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Service Leader: Sees the patient as the center of all our work.
Manages practice workflows in a manner to achieve the highest level
of value and satisfaction for our patients, co-workers and
providers. Uses modes of communication (huddles for example) that
will enhance service delivery. Sees patient feedback as a plus and
uses survey data to achieve optimal, top decile results.
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Strategic Leadership: Attends meetings, trainings, Town Halls, etc.
in order to develop personally. Uses learnings to keep practice
viable and current. Balances demands of work and life so that best
results are achieved; includes willingness to declare breakdowns
and seek possibilities to learn and improve processes.
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Qualifications
EDUCATION:High School Diploma or equivalent, Required
Bachelors, Healthcare Administration, Preferred
EXPERIENCE:Required:
Minimum of 2 years medical practice experience
Preferred:
Physician practice management experience
LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIRED
PREFERRED
Keywords: Cone Health, Greensboro , Manager Clinic Site I, Healthcare , Greensboro, North Carolina
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